Customer Engagement Specialist
7 days ago
At myGwork, we're dedicated to helping the LGBTQ+ business community thrive. As a Customer Success Representative, you'll play a vital role in delivering exceptional support to our clients via phone, TEAMS, and web channels.
Key Responsibilities:- Phone Support: Manage inbound customer calls, providing assistance and resolving issues efficiently. Support boutique customers and programs with specialized handling needs.
- Escalated Case Support: Monitor both the phone and escalated case queues. Address escalated cases in real-time and provide phone support simultaneously.
- TEAMS Support: Provide real-time support to Level 1 agents by continuously monitoring TEAMS channels for queries and guiding agents to relevant resources such as search terms, user manuals, and articles.
To succeed in this role, you'll need to possess strong communication skills, be proficient in Spanish/English bilingual speaker, and have experience in customer-facing or engagement roles. You'll also need to be comfortable working in a fast-paced environment, managing multiple channels of communication, and troubleshooting complex issues.
We offer a competitive hourly salary of $21.63, eligibility to participate in the annual incentive plan, and benefits that promote work-life balance and employee well-being. As an equal opportunity employer, we value diversity and inclusivity, and welcome applications from candidates who reflect the diverse communities we serve.
-
Customer Engagement Specialist
3 days ago
Salem, Tamil Nadu, India myGwork Full timeWe are seeking a highly skilled Contact Center Agent to join our team at Pearson, an inclusive employer and a member of myGwork. This role is responsible for delivering exceptional support to customers through various channels, including phone, TEAMS, and web.Key Responsibilities:Phone Support: Manage inbound customer calls, providing timely assistance and...
-
Customer Acquisition Specialist
7 days ago
Salem, Tamil Nadu, India Vee Technologies Private Limited Full timeJob Role: Customer Acquisition SpecialistJob Summary:We are seeking highly skilled Customer Acquisition Specialists who can help us acquire new customers and drive revenue growth. As a Customer Acquisition Specialist, you will be responsible for lead generation, client relationship management, and sales support. You will work closely with the sales and...
-
Customer Engagement Specialist
5 days ago
Salem, Tamil Nadu, India myGwork Full timeJob OverviewThe Customer Success Representative plays a vital role in providing exceptional support to customers via phone, Microsoft Teams, and web channels. This position primarily focuses on managing inbound customer calls, resolving issues efficiently, and escalating cases as needed.Key Responsibilities:• Manage inbound customer calls, providing...
-
PPC Specialist
5 days ago
Salem, Tamil Nadu, India Grand Royal Tours P Ltd Full timeCompany Description Welcome to Grand Royal Tours (P) Ltd., where our mission is simple: "We Make Sweet Memories". With over two decades of experience in the travel industry, we specialize in creating unforgettable trips, tailored especially for Tamil-speaking travelers and rural communities. Grand Royal Tours is the only tour operator in South India, and...
-
PPC Specialist
6 days ago
Salem, Tamil Nadu, India Grand Royal Tours P Ltd Full timeCompany DescriptionWelcome to Grand Royal Tours (P) Ltd., where our mission is simple: "We Make Sweet Memories". With over two decades of experience in the travel industry, we specialize in creating unforgettable trips, tailored especially for Tamil-speaking travelers and rural communities. Grand Royal Tours is the only tour operator in South India, and...
-
Strategic Enterprise Solutions Specialist
7 days ago
Salem, Tamil Nadu, India myGwork Full timeAt Pearson, we're dedicated to delivering innovative solutions that empower our enterprise customers to achieve their business goals.About UsWe believe that every learning opportunity is a chance for a personal breakthrough. Our purpose is simple: to help people realize the life they imagine through learning.Your Role as a Strategic Enterprise Solutions...
-
US Talent Operations Specialist
1 day ago
Salem, Tamil Nadu, India BigRio Full timeJob Title: US Talent Operations Specialist Position Type: Full-Time, Remote (US Shift) About BigRio: BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We deliver software solutions ranging from custom development, software implementation, data analytics, and machine learning/AI integrations. We are a one-stop shop that...
-
Student Experience Specialist
5 days ago
Salem, Tamil Nadu, India myGwork Full timeAt myGwork, we are committed to fostering a vibrant and inclusive community for the LGBTQ+ business community. We believe that every individual deserves equal opportunities and support in their professional journey.About the RoleWe are seeking an exceptional Student Experience Specialist to lead the selection, development, and implementation of assigned K-12...
-
Content Specialist-Math
7 days ago
Salem, Tamil Nadu, India myGwork Full timeThis job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Lead - The Content Specialist is responsible for the daily functions of one or more hand scoring contracts. This includes actively participating in scheduling and...
-
Business Studies Specialist
18 hours ago
Salem, Tamil Nadu, India myGwork Full timeAt Pearson, our purpose is simple: to help people realize the life they imagine through learning.We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company.Job OverviewThe Business Studies Specialist will be responsible for developing engaging video content focused on business studies,...
-
Mid-Level Business Development Specialist
2 days ago
Salem, Tamil Nadu, India Varashakti Housing Finance Private Limited Full timeJob OverviewWe are seeking a Mid-Level Business Development Specialist to join our team in Salem, Namakkal, or Gobichettipalayam. This full-time position comes with a competitive salary and the opportunity to work with a company that values customer service and communication skills.
-
Tour Operations Specialist
7 days ago
Salem, Tamil Nadu, India GT Holidays Private Limited Full timeAbout the RoleThe Tour Operations Specialist will play a critical role in delivering exceptional customer experiences through efficient and effective management of tour packages.Main ResponsibilitiesDevelop and maintain relationships with suppliers to ensure seamless delivery of tour packages.Collaborate with internal teams to resolve any issues or concerns...
-
Regional Banking Acquisition Specialist
5 days ago
Salem, Tamil Nadu, India Kotak Mahindra Bank Limited Full timeAbout the Role:We are looking for a skilled Regional Banking Acquisition Specialist to join our team at Kotak Mahindra Bank Limited. The successful candidate will be responsible for driving sales growth by acquiring Saving/Current accounts and promoting financial products to existing customers.Main Responsibilities:Acquire Saving/Current accounts through...
-
Salem, Tamil Nadu, India Bharath financial inclusion ltd Full timeJob Overview:Bharath Money Officer is an exciting opportunity to join our team at Bharath Financial Inclusion Ltd. As a key member of our sales and customer relationship management team, you will play a crucial role in driving business growth and ensuring customer satisfaction.Key Accountabilities:Drive sales growth through effective customer engagementBuild...
-
Economist Content Specialist
7 days ago
Salem, Tamil Nadu, India myGwork Full timeWe are looking for a highly skilled Test Content Developer to join our team at Pearson. As a leading education company, we are passionate about creating innovative learning solutions that make a real difference in people's lives.As an Economist Content Specialist, you will play a key role in developing middle and secondary social studies content for educator...
-
Customer Success Representative
7 days ago
Salem, Tamil Nadu, India myGwork Full timeThis job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to customers via phone, TEAMS, and web channels. This position...
-
Content Specialist
7 days ago
Salem, Tamil Nadu, India myGwork Full timeThis job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. As a Mathematics Content Specialist within the Content Development Services team, you will work as both a content and assessment expert to develop K-12 assessments for our...
-
Client Acquisition Specialist
2 days ago
Salem, Tamil Nadu, India Whizlabs Full timeTransforming Careers WorldwideAt Whizlabs, we're not just about training - we're pioneering world-class software products that redefine how professionals learn and grow. Since 2000, we've empowered over 5 Million individuals across 150+ countries, helping them transform their careers with innovative tools and platforms.We're seeking a dynamic Business...
-
Content Writer and Social Media Specialist
1 week ago
Salem, Tamil Nadu, India Tanla Platforms Limited Full timeYou'll be Responsible for,Content Writing & Marketing:Write, proofread, and edit content across multiple formats, including blogs, whitepapers, presentations, social media, and advertisements.Conduct research and collaborate with teams to create engaging and brand-aligned content.Ensure content follows brand guidelines and SEO best practices.Stay updated on...
-
Food and Beverage Service Leader
2 days ago
Salem, Tamil Nadu, India GREATBELL HR Consultancy Services PVT LTD Full timeJob DescriptionGREATBELL HR Consultancy Services PVT LTD is seeking a highly experienced Restaurant Management Specialist to lead our food and beverage operations. As a key member of our team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving business growth.The ideal candidate will have a minimum of...