Product Owner

3 weeks ago

Bengaluru, India Tangoe US,Inc Full time

Job Title: Product Owner

Department: Product Development

Reports to: Director, Product Management

Summary:
**Responsibilities**:

- Work closely with development and QA team in an Agile SCRUM environment to refine, prioritize, and estimate the story backlog and support the planning, development, testing and release of functionality
- Be a leader, backlog owner, and end-user expert for a cross-functional Agile team of developers, quality assurance, and UX designers
- Help shape the platform strategy and roadmap priorities
- Participate in all Team SCRUM meetings, providing product input and leadership to the team
- Create detailed use cases, supporting functional requirements, workflows, user stories and acceptance criteria
- Support and lead key internal cross-functional activities necessary for product release
- Collaborate with UX designers to define the user’s experience with new and existing functionality
- Lead stakeholder feedback sessions, preparing presentations and engaging end users effectively to define innovative solutions
- Create presentations and demos to help train internal teams and educate users on roadmap and new functionality
- Review, prioritize, communicate and follow-up on product defects and enhancement requests
- Develop and implement best practice business analysis and Agile product owner processes across the team

Skills & Qualifications:

- 5+ years of experience as a Product Owner, Business Analyst, or Product Manager
- Experience with:

- Complex SaaS enterprise products
- Agile development teams
- Natural intellectual curiosity to get to the bottom of things and become an expert
- Passion for creating customer value through innovative technology solutions
- Results-driven, data-driven, entrepreneurial, and action-oriented
- Ability to effectively evaluate a problem or situation from all angles to determine the most appropriate solution
- Passion for and experience with turning data into valuable information and action
- Strong verbal and written communication skills
- Ability to:

- Collaborate with product management, operations, customer support, training, and user documentation teams to successfully launch new features and enhancements
- Quickly and easily translate business requirements into functional requirements, well-defined user stories with acceptance criteria.
- Lead and participate in stakeholder/customer conversations and focus groups to ensure full understanding of the problems, their solutions, and the processes surrounding them.
- Work with engineering, user experience and software quality assurance to ensure the defined functional requirements are properly interpreted and implemented
- Experience with Telecom Expense Management (TEM), Mobility Management Services (MMS), and Cloud Expense Management (CEM) a plus

**Education**:

- Bachelor’s Degree in a relevant field or equivalent combination of work experience and education

Working conditions:
Office environment

Working with local teams and remotely with global teams in US, India, and Romania

Travel

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