CRM - Service
3 weeks ago
Ø **Customer Relationship Management**
Ø **Complaint management**
Ø **Post Sales Feedback And SML Calling follow up**
Ø **Process implementation &Adherence to norms**
Ø **Records & Documentation**
Ø **Preparation of CRM ids for all service employees**
Ø **Monitoring CPSC parameters**
**Other requirements**
2) Minimum Experience of 3-5 years of in same automobile industry
3) Key skills
- a) Customer Orientation and Relationship Management
b) Problem Solving and Decision Making
c) Objection Handling
d) Result Orientation
e) People Management
f) Initiative
Salary will be negotiable
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Guwahati - 781023, Assam: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- In which industry do you have experience ?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
**Language**:
- ENGLISH ,HINDI ,ASSAMESE (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
Application Deadline: 20/01/2023
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