CRM - Service

3 weeks ago


Guwahati, India MGT Motors Full time

Ø **Customer Relationship Management**

Ø **Complaint management**

Ø **Post Sales Feedback And SML Calling follow up**

Ø **Process implementation &Adherence to norms**

Ø **Records & Documentation**

Ø **Preparation of CRM ids for all service employees**

Ø **Monitoring CPSC parameters**

**Other requirements**

2) Minimum Experience of 3-5 years of in same automobile industry

3) Key skills
- a) Customer Orientation and Relationship Management

b) Problem Solving and Decision Making

c) Objection Handling

d) Result Orientation

e) People Management

f) Initiative

Salary will be negotiable

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Guwahati - 781023, Assam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- In which industry do you have experience ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- ENGLISH ,HINDI ,ASSAMESE (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

Application Deadline: 20/01/2023



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