Front Office Associate

1 month ago


Wayanad, India OSCON Full time

Location : Wayanad

**Position Overview**:
As an Amusement Park Ticket Sales and Public Relations Associate, you will play a crucial role in ensuring that our visitors have a fantastic experience from the moment they arrive at our park. You will be responsible for providing exceptional customer service through ticket sales and promoting positive public relations.

**Key Responsibilities**:
**1.** **Ticket Sales**:

- Greet and welcome guests with a friendly and welcoming attitude.
- Effectively explain ticket options, pricing, and promotions to visitors.
- Process ticket sales accurately and efficiently through the designated system.
- Handle cash and card transactions with precision and integrity.
- Maintain knowledge of park attractions, events, and special offers.

**2. **Public Relations**:

- Engage with visitors, answer questions, and provide information about the park's facilities and services.
- Resolve customer inquiries, concerns, and complaints in a professional and courteous manner.
- Assist in creating a welcoming and inclusive atmosphere, ensuring all visitors feel valued and respected.
- Collaborate with the marketing team to promote upcoming events, promotions, and attractions.

**3. **Team Collaboration**:

- Work closely with colleagues to ensure a seamless guest experience.
- Collaborate with other departments to facilitate efficient park operations.
- Participate in regular team meetings and training sessions.

**Qualifications**:

- Graduation
- Previous customer service experience is a plus.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Positive and enthusiastic attitude, with the ability to remain calm under pressure.
- Ability to work a flexible schedule, including weekends and holidays.
- Knowledge of multiple languages is a bonus.

**Benefits**:

- Salary scale between Rs.15,000/- to Rs.18,000/
- Training and development opportunities.
- Fun and dynamic work environment.

Experience - 1 to 2 yrs

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 6238902942
Application Deadline: 16/11/2023
Expected Start Date: 03/11/2023



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