![Hird](https://media.trabajo.org/img/noimg.jpg)
International Customer Care
2 weeks ago
**Needs Excellent English communication.**
Your Impact as a **Customer Service Representative**
- Customer Service through call.
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
Time & Customer Effort
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvement.
Pay: Up to ₹14,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Total Years of experience?
- Salary will be 14k in hand.
- Salary will be max 14k hand for experience & freshers - 13k in hand.
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Excellent English (preferred)
Shift availability:
- Night Shift (preferred)
**Speak with the employer**
+91 9303800840
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