Back Office/ Calling Executive
3 months ago
Key Responsibilities:
- **Customer Support**:
- Handle inbound and outbound calls to assist members and clients with inquiries.
- Provide information about services, membership benefits, and events.
- **Database Management**:
- Maintain and update client and member databases accurately.
- Ensure all records are organized and accessible.
- **Documentation**:
- Assist in preparing and processing various documents related to membership and events.
- Ensure compliance with organizational standards for documentation.
- **Reporting**:
- Generate regular reports on calls, inquiries, and feedback.
- Analyze data to identify trends and areas for improvement.
- **Collaboration**:
- Work closely with the team to streamline processes and improve service delivery.
- Coordinate with other departments to facilitate smooth operations.
- **Event Support**:
- Assist in planning and organizing events, workshops, and seminars.
- Communicate with participants and vendors as required.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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