Product Support

2 weeks ago


Chennai, India Lumel Technologies Full time

Product Support

As a Product Support at Lumel, you will be:

- On-boarding and training new customers
- Build & strengthen customer relationships
- Address, resolve, and record any customer issues that arise pertaining to business growth and general account satisfaction
- Have a comprehensive knowledge of the product to answer all customer related inquires
- Demonstrate the value of product to our customers by providing amazing customer support
- Develop and maintain customer-success strategies and best practices, as well as customer-support content
- Provide insights to the product team to improve our developing platform
- Effectively communicate with internal and external teams for a better understanding of customer requirements

**Requirements**:

- 1-5 years of experience with a learner's mindset.
- Proven ability to build relationships with people
- Strong time-management and organizational skills
- Strong verbal and written communications skills
- Analytical and process-oriented mindset
- Ability to work effectively across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- ** This role will require you to work in shifts


  • Sales Support

    6 days ago


    Chennai, India Industrial Support Services Full time

    **Job Types**: Full-time, Regular / Permanent **Salary**: ₹50,000.00 - ₹65,547.32 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Day range: - Monday to Friday Shift: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package...

  • Sales Support

    2 weeks ago


    Chennai, India Industrial Support Services Full time

    **Job Types**: Full-time, Regular / Permanent **Salary**: ₹23,000.00 - ₹26,547.32 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Day range: - Monday to Friday Shift: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package...

  • Production Support

    Found in: Talent IN C2 - 2 weeks ago


    Chennai, India Nityo Infotech Full time

    Java , Linux , SQL , Application , Application Support , Bangalore , Chennai , Description , Java , Job , LAMP , Level , Linux , Location , Production , Production Support , Profile , SQL Experience Required 3 - 5 Years Industry Type IT Employment Type Permanent Location India Expertise & Qualification Experience In...

  • Director Product Support

    Found in: Whatjobs IN C2 - 2 weeks ago


    Chennai, India Azentio Software Full time

    About AzentioAzentioSoftware incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™ (Universal...

  • Analyst - Product Support

    Found in: Talent IN C2 - 3 days ago


    Chennai, India Temenos Full time

    THE ROLE Product Analysis and Customer Support (PACS) as the name indicates, provides support to clients using Temenos products which includes clients in the Implementing stage & clients already live on Temenos products. All support requests from these clients are handled by PACS. In this role you are expected to facilitate solution to the tickets...

  • Director Product Support

    Found in: Whatjobs IN C2 - 2 weeks ago


    Chennai, India Azentio Software Full time

    About Azentio Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™...

  • Director Product Support

    Found in: Appcast Linkedin IN C2 - 3 weeks ago


    Chennai, India Azentio Software Full time

    About Azentio Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™...

  • Director Product Support

    Found in: Talent IN 2A C2 - 2 weeks ago


    Chennai, India Azentio Software Full time

    About Azentio Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™...

  • Production Support Analyst

    Found in: beBee S IN - 4 weeks ago


    Chennai, India NatWest Digital X Full time

    Join us as a Production AnalystThis is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes...

  • Product Support Executive

    Found in: Whatjobs IN C2 - 6 days ago


    chennai, India Notion Press Media Pvt. Ltd Full time

    About us: Keepsake, a rapidly growing consumer product from Notion Press, India's leading self-publishing platform, offers users a unique opportunity to transform their cherished memories into beautifully crafted photo books. As a Product Associate for Keepsake, you will play an integral role in supporting the Product Manager and cross-functional teams to...

  • Product Support Executive

    Found in: Talent IN C2 - 1 week ago


    Chennai, India Notion Press Media Pvt. Ltd Full time

    About us:Keepsake, a rapidly growing consumer product from Notion Press, India's leading self-publishing platform, offers users a unique opportunity to transform their cherished memories into beautifully crafted photo books. As a Product Associate for Keepsake, you will play an integral role in supporting the Product Manager and cross-functional teams to...

  • Application production support

    Found in: Whatjobs IN C2 - 1 week ago


    Chennai, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time

    Profile- Application production supportEXP: 3 to 8 YrsCTC : 9 to 13LpaNP : IMM JoinersLocation: ChennaiShift timings: 6AM to 3PM and 2PM to 10 PM and 24/7 rotational shiftsJD :Primary Skill:Application Support with or without Middleware, Linux, Monitoring tools like Splunk, App dynamics, Grafana, Dynatrace or any Monitoring tool and Scheduling tool like...

  • Application Production Support

    Found in: beBee jobs IN - 2 days ago


    Chennai, Tamil Nadu, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application Production Support – Non stop ,Unix,SQL ,Shell script ( Rotational shift)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most...

  • HCL - Java Support Engineer - Production Support

    Found in: Whatjobs IN C2 - 2 weeks ago


    Chennai, India HCL Technologies Full time

    HCL is hiring JAVA Production Support for Chennai office.Job Description: - Candidate must have 4-5 years of Production support (L2/L3) experience and well versed with Incident/change/problem management and ITIL framework. - Must have good monitoring and troubleshooting skills and respond quickly to production issues - Must have excellent communication...

  • Global Product Support Engineer

    Found in: Whatjobs IN C2 - 1 week ago


    Chennai, India Cavotec Full time

    Global Product Support EngineerJob n. 240209IndiaShare this jobCavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide...


  • Chennai, India Caterpillar Full time

    **Career Area**:Purchasing & Procurement**: JOB PURPOSE: The Product Supply Supervisor Role is aligned with deployment of Lifecycle Cost Management (LCM). LCM is Caterpillar’s total cost of supply (TCoS) optimization process, seeking to optimize Caterpillar’s $20B in TCoS spend, to meet product group’s targets. JOB DUTIES: Major Role: To lead a team...

  • Global Product Support Engineer

    Found in: Whatjobs IN C2 - 2 weeks ago


    chennai, India Cavotec Full time

    Global Product Support Engineer Job n. 240209India Share this job Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable...

  • Global Product Support Engineer

    Found in: Talent IN C2 - 2 weeks ago


    Chennai, India Cavotec Full time

    Global Product Support Engineer Job n. 240209India Share this job Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations...

  • Product Support Engineer

    Found in: Adzuna IN C2 - 1 week ago


    Chennai, Tamil Nadu, India Azentio Software Pvt Ltd. Full time

    About Azentio :Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE- (Universal...

  • Product Support Engineer

    Found in: Whatjobs IN C2 - 2 weeks ago


    Chennai, India Azentio Software Pvt Ltd. Full time

    About Azentio : Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE-...