Tele Marketing Executive
7 months ago
A tele marketing executive, also known as a telemarketer or telephone sales representative, plays a crucial role in promoting products or services over the phone. Here’s a detailed description of what a tele marketing executive typically does:
- **Outbound Calls**: The primary responsibility of a tele marketing executive is to make outbound calls to potential customers or clients. These calls are aimed at introducing products or services, generating leads, or making sales pitches.
- **Product or Service Knowledge**: They are well-versed in the features, benefits, and details of the products or services they are promoting. This knowledge helps them effectively communicate with prospects and address any questions or concerns.
- **Lead Generation**: Tele marketing executives often initiate contact with leads obtained through various sources such as databases, inquiries, or previous interactions. They qualify leads based on interest, budget, and other criteria before passing them on to sales teams or closing sales themselves.
- **Sales Pitches and Negotiation**: They deliver persuasive sales pitches to encourage potential customers to purchase products or services. This involves highlighting key benefits, addressing objections, and sometimes negotiating terms or pricing to close deals.
- **Customer Relationship Management**: Tele marketing executives maintain customer relationships by following up on previous calls, inquiries, or purchases. They ensure customers are satisfied with their purchases and may offer additional products or services as upsells or cross-sells.
- **Data Entry and Documentation**: They maintain accurate records of all calls, interactions, and sales activities in CRM (Customer Relationship Management) systems or databases. This documentation is crucial for tracking performance, analyzing trends, and improving strategies.
- **Achieving Sales Targets**: Tele marketing executives work towards achieving sales targets set by their organization. They may have specific quotas for calls made, leads generated, or sales closed within a given period.
- **Compliance and Ethics**: They adhere to regulatory guidelines and company policies regarding telemarketing practices, ensuring that all calls are conducted ethically and in compliance with applicable laws (such as Do Not Call lists).
- **Continuous Learning and Improvement**: Tele marketing executives often participate in training sessions to improve their sales techniques, product knowledge, and communication skills. They stay updated on industry trends and competitor offerings to better position their products or services.
- **Team Collaboration**: Depending on the organization’s structure, tele marketing executives may collaborate closely with marketing teams, sales teams, or customer service departments to coordinate efforts and enhance overall customer experience.
Pay: ₹9,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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