Telesales Representative
6 months ago
Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
**Telesales Executive Requirements**:
- High school diploma or GED.
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
**Job Types**: Full-time, Internship
**Salary**: ₹8,810.67 - ₹24,046.35 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Ghaziabad, Uttar Pradesh (required)
Ability to Relocate:
- Ghaziabad, Uttar Pradesh: Relocate before starting work (required)
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