Principal Digital Product Owner

4 weeks ago


Electronic City Bengaluru Karnataka, India TVS Motor Full time

Department
- D&AI - CX COE & Electric Mobility - CX COE
- Job posted on
- Jan 2, 2023
- Employment type
- White Collar
- Experience range
- 9 years - 14 years

**Group Company**: TVS Motor Company

**Designation**: Principal Digital Product Owner (PDPO_D&AI - CX COE & Electric Mobility - CX COE)

**Office Location**: Electronic City (Territory)

**Position description**:
**Purpose of the role**

TVS is looking for a Product Owner - Implementation for leading the roll out of key products / platforms like Customer Data Platform (CDP) and Campaign Management Platform (CMP) and act the primary functional and technical lead for these platforms.

She/he will be responsible for deploying these platforms across the organization, migrate data on these platforms, customize the solution to suit the organization needs and ensure that selected use cases are part of the implementation road map.

She/he will act as a SME for the selected platforms and provide onboarding, training and ongoing assistance to different teams to drive adoption and meet the platform specific KPIs.

She/He manages multiple complex tasks and priorities while maintaining the ability to engage with Internal team members and Vendors/partners/OEM in a professional and timely manner
- Responsible for the road map and day to day business operation of the key digital platform landscape (CMS etc).
- Work cross-functionally to leverage and optimize the platforms use and functionality. Understand and implement use cases shared by business and technology teams
- Lead the definition and improvement of business operational processes across departments related to the platform
- Showcase understanding of business opportunities, the platfrom functional and technical landscape, and defining solutions that will support the business team in achieving their objectives
- Drive the process to scope and prioritize key platform enhancements and projects.
- Collaborate with other teams on the overarching digital ecosystem, and be a core partner and contributor to the plan
- Manage key projects and work streams aligned to overall roadmap for these platforms

**Functional competency**
- Experience and knowledge of enterprise digital platforms including CDP, CMP, Content and other MarTec platforms
- Experience in mobile web sites and/or native app projects
- Project management experience including critical path management to deliver projects on time and within budget
- Experience in a multi-country digital deployment preferred
- Understanding of digital technologies/methodologies

**Behavioral competency**
- Ability to critically review functional documentation and project plans to a detailed level
- Ability to cope well with ambiguity and uncertainty
- Vision and strategic mind-set with the ability to sell ideas
- An analytical mind and an interest in understanding data, identifying opportunities and implementing processes to improve efficiency.

**Primary Responsibilities**:

- TVS is looking for a Product Owner - Implementation for leading the roll out of key products / platforms like Customer Data Platform (CDP) and Campaign Management Platform (CMP) and act the primary fu
- She/he will be responsible for deploying these platforms across the organization, migrate data on these platforms, customize the solution to suit the organization needs and ensure that selected use ca
- She/he will act as a SME for the selected platforms and provide onboarding, training and ongoing assistance to different teams to drive adoption and meet the platform specific KPIs.
- She/He manages multiple complex tasks and priorities while maintaining the ability to engage with Internal team members and Vendors/partners/OEM in a professional and timely manner
- Responsible for the road map and day to day business operation of the key digital platform landscape (CMS etc).

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree
- **Degree**: Bachelor of Education - BEd, Bachelor of Engineering - BE, Master of Computer Applications - MCA, Bachelors of Computer Applications - BCA



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