UX Researcher

5 months ago

Bengaluru Karnataka, India IBM Full time

Introduction

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on

Your Role and Responsibilities

About the Team

As IBM Z Designers, you are part of a community of innovators, creators, and design thinkers. Our systems power the world’s most important industries, and our clients are the architects of the future. Transforming our business to deliver on that future is at the heart of our Design mission.

You have a passion for technology and the capacity to learn and understand complex technical details. You will also assume a degree of responsibility in meeting business success metrics.

Core Responsibilities
- Develop fluency in your portfolio’s business strategy and the value proposition of the product(s) within your scope.
- Drive the execution of an experience roadmap based on awareness of user and business needs.
- Align the design work of your team with product strategies and user experience insights/requirements.
- Execute product/project design deliverables in alignment with project timeline and roadmap milestones.
- Determine types of research needed on individual initiatives and develop research goals and plans.
- Evaluate early ideas for products, workflows or features to determine viability.
- Create wireframes and develop prototype of design concepts based on clear understanding of users, clients, and their desired outcomes and in accordance with interaction design principles.
- Take ownership of work product and perform daily tasks with autonomy.
- Support and guide individual designers through leadership, coaching, and mentoring

Required Technical and Professional Expertise
- A minimum of 5 years of experience in executing UX deliverables on design projects.
- A minimum of 4 years of experience in product or service design.
- A minimum of 2 years of experience working with product managers and engineers.
- A minimum of 4 years of experience in a hands-on UX design role.
- A minimum of 4 years of experience with design tools such as Figma and Adobe XD, as well as analytics tools.
- Exposure to Agile processes (e.g., SAFe), design thinking, managing allocation and prioritization discussions, and the IBM Universal Experiences.
- Portfolio of projects that demonstrate your skills as a UX designer and researcher and shows a breadth of complex, technically-oriented projects.

Preferred Technical and Professional Expertise

A Bachelor’s degree in human-computer Interaction, Product or Service Design, UX Design, or an equivalent combination of formal education in design.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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