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Operations Research Associate

4 weeks ago

Gurugram Haryana, India Gartner Full time

**Description**:
**About Gartner Digital Markets**:

- Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. _
- Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel. _

**About this role**:
Associate will be responsible for researching POCs for potential clients to support GDM’s PPC (pay per click) and PPL (pay per lead) business. Associate will support various GDM teams with buyer outreach including GSM Sales team, Advisor team, strategic outreach team and client success team.

The person will also be responsible for conducting secondary research to identify new point of contacts and software vendors for GDM’s sales and advisor team to pursue.

**What you will do**:

- The role requires a good mix of secondary research, and use of databases to identify quality buyer information to support the PPC and PPL business line of GDM. Including:

- Validating buyer information and identifying new contact information to expand our PPL process. This requires searching for information about the buyer online e.g., LinkedIn, ZoomInfo, or looking for the website for the company they said they are with, etc.
- Identifying most relevant leads for sales team to pursue to sell Gartner Digital Markets products
- Conducting secondary research to identify different software’ by different vendors, along with their relevant POCs.
- Creating company snapshots to enable sales reps to sell our offerings. Validating vendor’s information, accurately identifying vendor’s capabilities, and capturing key insights.

**What you will need**:

- Secondary Research skills to identify the vendors, their product’s offering and their relevant POCs.
- Highly proficient with web research
- Basic understanding of technology and software.
- Basic understanding of excel. Power BI/SQL knowledge is a differentiator.
- Effective communication skills - both Written and Oral
- Master’s degree is required (MBA/PGDM preferred), Advanced degree is a plus.
- Experience on using LinkedIn Sales Navigator, ZoomInfo, etc. is a plus

**Who you are**:

- Comfortable with Software and IT terminologies, should have a basic understanding of technology industry.
- Comfortable with conducting secondary research.
- Able to take the conclusion out of large content.
- Able to quickly move on to the next step in the project.
- Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.
- Ability to work in a high performing team and take ownership of your work.
- Improve the process on an on-going basis and prepare the best practices document.

DigitalMarkets

LI- SA2

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment