UX Researcher

1 month ago

Kochi Kerala, India IBM Full time

Introduction

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About Business Unit

Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.

About IBM

Your Role and Responsibilities

IBM Software is looking for a UX Research Intern. This intern role will work with one of our IBM Software product teams and will have the following responsibilities:

- Assist in the planning and execution of user experience research including: usability studies, interviews, competitive evaluations, surveys, expert heuristic evaluations, card sorts, tree tests, task analyses, etc.
- Help prepare data collection materials (e.g., discussion guides), help synthesize user research findings, co-create presentations, and participate in the general documentation of research techniques and processes.
- Work collaboratively with cross-functional peers on the product team to understand and measure user experience for IBM Software products.
- This internship provides a chance to join a well-established group of researchers in a mature organization.

Required Technical and Professional Expertise
- Demonstrated success turning generative and evaluative research insights into design recommendations that align with core business goals
- Experience conducting research throughout the entire product development lifecycle
- Experience working with enterprise software (agile/continuous delivery desired)
- Experience managing projects involving crossfunctional teams

Must be able to create a dendrogram on an etchasketch with their eyes closed

Preferred Technical and Professional Expertise
- Understand modern design thinking and design trends (including responsiveness and accessibility).
- Knowledge in planning & moderating design thinking workshops

Knowledge in enterprise software design and delivery

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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