Telecaller (E Commerce)
3 weeks ago
*Job Title:* E-commerce Sales Executive
*Job Description:*
*Responsibilities:*
** Manage and convert Shopify abandoned carts by following up with customers and offering assistance.**
** Implement WhatsApp marketing strategies to engage customers and drive sales should have knowledge with wants app bot’s integration**
**Razorpay failed payments targeting**
** Should have know how of ship rocket logistic platform**
** Respond to customer inquiries and resolve issues in a timely and professional manner.**
** Maintain accurate records of sales, interactions, and transactions.**
** Coordinate with the logistics team to track orders and ensure timely delivery to customers.**
** Provide ongoing support to customers to ensure their satisfaction and repeat business.**
** Collaborate with the marketing team to develop and implement sales campaigns and promotions.**
*Requirements:*
** Proven experience in telecalling, sales, and customer service in an e-commerce environment.**
** Familiarity with Shopify abandoned cart management and WhatsApp marketing.**
** Excellent communication skills, both written and verbal.**
** Strong sales and negotiation skills.**
** Ability to multitask and prioritize in a fast-paced environment.**
** Detail-oriented with a focus on customer satisfaction.**
** Proficiency in using CRM software and other sales tools.**
*Preferred Qualifications:*
** Previous experience working in an e-commerce company.**
** Knowledge of order tracking systems and logistics management.**
** Ability to speak in English and Hindi language**
**Salary**: ₹8,395.81 - ₹20,000.00 per month
**Experience**:
- e commerce telecalling: 1 year (required)
Work Location: In person
Application Deadline: 01/04/2024
Expected Start Date: 01/04/2024
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