IT Admin Assistant

2 weeks ago

Kolkata West Bengal, India Galaxy of Homes Full time

**IT Admin Assistant**

This is an unmissable opportunity for an ambitious IT Admin Assistant to step up into a role that offers internal progression and learning.

**Duties will include**:
Solving **Laptop / Desktop** **Hardware & Software IT issues** of employees remotely through Teamviewer and IT ticket system.

Solving **Mobile Software IT issues** of employees remotely through Teamviewer and IT ticket system.

Deploying **windows group policies on Windows 11** through **Windows Registry Editor** software.

Resolving **Internet, Network, LAN, Router & Access Point Issues**

Creating Windows user accounts and performing access control.

**Configuring**, Installing and Administering the IT devices like Laptop, Desktop & Printer including configuring Windows Operating System.

Implementing security protocols and procedures to prevent potential threats.

Configuring, mapping and administering of google cloud storage of the organization. (**Google Workspace management**)

Maintaining asset register including user accounts register along with stock count of IT assets.

Providing basic training to employees to avoid first hand problems arising out of usage of laptops, devices and servers.

Attending company webinars to assist management in technical areas at the time of webinars.

Documenting processes including handling documentation and Excel related admin task.

Formulating efficient policies, including information systems security policy and user access policy.

Ensuring security and confidentiality of data across different user accounts.

Keeping up to date with advancements and best practices in IT administration.

Performing IT support duties as defined by the appropriate Team Lead.

**Reports to**:Line Manager

**Requirements**:
**Strong Expertise** in configuring, installing and troubleshooting - Desktop / Laptop

**Strong Expertise** in Mobile Device Management (MDM) policies creation, development & troubleshooting

**Strong Expertise** in configuring and maintaining - Basic Routers, Access Points, NAS Devices & Networks

Good Knowledge of configuring and troubleshooting - Windows Servers

Good Knowledge of Microsoft Excel

Working knowledge of Microsoft 365 environment including Outlook, Sharepoint etc.

At least 3 years’ experience in a similar role.

**Knowledge / Experience/ Skills**:
**MANDATORY**

Certification in **A+, N+**

Any other Hardware and Networking Certification

**CCNA, RHCE, MCITP** (preferably) or any other related Certication

**Schooling should have been in English language.**

Good English communication skills needed.

Good organizational and time management skills.

Strong analytical, research and problem-solving skills.

**OPTIONAL**

Bachelor’s degree in computer science, information technology, information systems, or similar may be an advantage.

**Location: Kolkata (Salt Lake City, Sector - V, India)**

Office Timing: Office hours to coincide with UK working hours (12:30 AM - 09:30 PM)

Office Days - Monday to Friday (5 Days a week)

(Transport allowance to be provided separately)

**Company Profile**:
Galaxy of Homes (UK) is one of the fastest growing & award winning real estate company in the United Kingdom.

We are a group of 5 companies who help investors to turn their Buy to Let dreams into reality.

**Salary**: ₹3,00,000 - ₹4,20,000 per year

**Salary**: ₹300,000.00 - ₹420,000.00 per year

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- UK shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- The office timings are 12:30 PM to 09:30 PM from Monday to Friday. Are you fine with the timings ?
- Do you confirm you have strong knowledge in deploying windows group policies on Windows 10 or 11 ?
- Where do you live in Kolkata ? (Be specific about place)
- What was the medium of instruction (language) in your school ?
- What is your current employment notice period ? (If not employed currently, then write NA)

**Experience**:

- Microsoft Excel: 3 years (required)
- Remote access software: 3 years (required)
- Azure: 3 years (preferred)
- Google Suite: 3 years (preferred)

**Language**:

- English (required)

License/Certification:

- CCNA (preferred)
- RHCE (preferred)
- CompTIA A+ (required)
- CompTIA Network+ (required)

Work Location: In person

Application Deadline: 10/12/2023
Expected Start Date: 11/12/2023

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