Cib operations generic global jpmc

3 weeks ago


Mumbai, India JPMorgan Chase Bank, N.A. Full time

**Responsibilities**:

- You are responsible for processing & validation of Income, Mandatory and Voluntary Corporate actions.
- Need to own issues related to the Announcement Capture Utility and ensure timely escalation to both Operational and Risk leads
- You will have to work with various internal teams to process transactions and resolve any exceptions and also respond to and resolve client inquiries on a timely manner
- Perform root cause analysis for their respective clients to increase STP and reduce client inquiries.
- Strong understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
- Partner with client service teams, technology and strategy teams to help identify improvement opportunities for better client experience and gain ops efficiency.
- Maintain the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes; ensure team is 'Always Audit Ready'. You are also expected to maintain all process documents; BCP, SOP, SLA and recertify on a timely basis and by updating KPI and KRI's on a daily basis

**Required Qualification, capabilities and skills**
- Minimum 8-10 years in Financial Services industry with Bachelor's degree, preferably in Custody & Fund Services, Markets or Prime Brokerage, Wealth Management & Alternatives
- Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivative
- Leadership with proven ability to manage by influence to promote change
- Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
- Ability to work closely with business partners, interact with all staff levels and to be flexible, follow tight deadlines, organize and prioritize work
- Self-starter and ability to learn quickly with strategic thinking and practical execution. Strong analytical and problem solving skills including taking the initiative to steer change and enhance controls
- Anticipate issues and assertively steer initiatives to ensure results

**Preferred Qualification, capabilities and skills**
- Strong financial markets product knowledge and understanding of the transaction lifecycle in Corporate Actions
- Ability to manage through a changing business landscape

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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