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Business Process Associates

3 months ago

Hyderabad, India InventionYard Full time

Inventionyard is an organization with a vision that believes in consistent quality and service excellence. Inventionyard is looking for high calibre, enthusiastic people who have the passion to achieve and the determination to succeed. We offer a supportive, stimulating and dynamic work environment that values “People First” policies and focuses on professional growth. Inventionyard specializes in aligning people to roles based on individual talents and leadership qualities. Our perfect synergy of opportunities and benefits will motivate you to pursue your career goals in real earnest and reach for the sky. Training and Development is also an integral part of Aegis’s growth programme - so essential to enhance individual skills and keep the learning process alive.
Inventionyard, we nurture our people & their talents and offer our team members ample opportunities for learning and creativity, growth and leadership. Because you are one of our greatest assets who helps us realize our goals, lead from the front and stay ahead of competition.

Consistently demonstrate core NUKG values: attitude aptitude and ownership. O Provide process support for the day to day service and administration of Health and Welfare plans using Standard Operating Procedures (SOPs). - Execute and track assigned client deliverables using SOPs according to the client specific processing calendar and keep process tracking tool up to date on a daily basis. - Execute as per key metrics communicated for compliance - Work under generalized direction within established processes and practices to ensure accuracy and timeliness. - Identify and escalate concerns to be analyzed and resolved to prevent reoccurring issues improve quality and reduce ongoing case volume. - Collaborate with and support team members in processing client related tasks in a timely manner. - Ability to recognize the breakdown in the processing and escalate to the stakeholders in a timely manner. - Maintain a basic understanding of the platform generated reports for assigned clients. - Consistently enhance knowledge skills and abilities through training and coaching. - Develop review and maintain standard operating procedures for assigned clients on an ongoing basis.
**Education + Experience**:

- Freshser or a Graduate

**Benefits**:

- No Calling
- 5-day work week