Hotel Receptionist

3 weeks ago


Bengaluru, India Earth Hotels Full time

Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

**Main Job Duties and Responsibilities**
- welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- retrieve mail, packages and documents such as faxes for guests
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- manage conference room bookings and scheduling
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area

**Education, Skills and Experience**
- High school diploma or equivalent
- guest/customer relations experience, preferably in a hospitality environment
- strong working knowledge of relevant computer software including MS Office and booking and payment systems
- numeracy skills
- administrative skills

**Key Competencies and Qualities**
- customer service orientation
- attention to detail and accuracy
- planning and organizing
- ability to multitask and prioritize
- professional appearance and attitude
- effective verbal and written communication skills
- ability to handle stress and stay calm under pressure
- conflict resolution skills
- decision making and judgment skills
- team work
- flexible regarding work schedules
- ability to respond appropriately to diverse customers and guests

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9591848589


  • Hotel Receptionist

    4 weeks ago


    Bengaluru, India Doctorvi Full time

    **Receptionist/Front office executive/Guest **r**elation executive/Customer support executive** **AIRLINES / HOTEL MANAGEMENT experience is mandatory** Location-**Brigade signature towers, Kattamannalur, Bangalore** Age limit-**26-30 years** **Graduation** should be mandatory. **Kannada** is mandatory **Females** **only eligible for this...


  • Bengaluru, India Mak Hotel Full time

    **WE ARE A THREE STAR HOTEL IN BANGALORE. WE REQUIRE A FRONT OFFICE ASSISTANT WHO HAS TO FOLLOW** **THE FOLLOWING DUTIES**: 1. Greet guests with a smiling face check them in, and answer any questions they may have. 2. Collect Reviews from guests. 3. Responsible for managing room reservations and ensuring that guest are assigned to the correct room type...

  • Hotel Receptionist

    4 weeks ago


    Bengaluru, India Mak Hotel Full time

    **WE ARE A THREE STAR HOTEL IN BANGALORE. WE REQUIRE A FRONT OFFICE ASSISTANT WHO HAS TO FOLLOW** **THE FOLLOWING DUTIES**: 1. Greet guests with a smiling face check them in, and answer any questions they may have. 2. Collect Reviews from guests. 3. Responsible for managing room reservations and ensuring that guest are assigned to the correct room type...


  • Bengaluru, India MAK Hotel Full time

    WE ARE A THREE STAR HOTEL IN BANGALORE. WE REQUIRE A FRONT OFFICE ASSISTANT WHO HAS TO FOLLOW THE FOLLOWING DUTIES: 1. Greet guests with a smiling face check them in, and answer any questions they may have. 2. Responsible for managing room reservations and ensuring those guests are assigned to the correct room type based on their preferences. 3. Handle...


  • Bengaluru, India Golden Palms Hotel & Spa Full time

    Job Responsibilities - Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area - Set up meetings and update calendars - Take delivery of mail and sort and distribute them - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit...


  • Bengaluru, Karnataka, India Park Avenue Hotel Full time

    The Front Office Receptionist is responsible for providing exceptional guest service, managing the front desk operations, and ensuring guest satisfaction during their stay. **Key Responsibilities**: - Greet guests in a friendly and professional manner upon arrival. - Check-in and check-out guests efficiently, ensuring accuracy of all reservations and guest...

  • Receptionist

    5 days ago


    Bengaluru, India Shilton Hospitality LLP Full time

    Company DescriptionShilton Hospitality LLP is a diversified hospitality company based in Bengaluru. We specialize in business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. We are committed to providing exceptional experiences and services to our guests.Role DescriptionThis is a full-time on-site role for a Receptionist at...

  • Hotel Receptionist

    1 month ago


    Bengaluru, India Multitech Inn Full time

    **Main Job Duties and Responsibilities** - welcome and greet guests - answer and direct incoming calls - inform guests of hotel rates and services - make and confirm reservations for guests - ensure proper room allocation - register and check guests in - confirm relevant guest information - verify guest's payment method - verify and imprint credit cards for...

  • Receptionist

    6 days ago


    Bengaluru, India Shilton Hospitality LLP Full time

    Company Description Shilton Hospitality LLP is a diversified hospitality company based in Bengaluru. We specialize in business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. We are committed to providing exceptional experiences and services to our guests. Role Description This is a full-time on-site role for a Receptionist at...

  • Receptionist

    5 days ago


    Bengaluru, India Shilton Hospitality LLP Full time

    Company Description Shilton Hospitality LLP is a diversified hospitality company based in Bengaluru. We specialize in business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. We are committed to providing exceptional experiences and services to our guests. Role Description This is a full-time on-site role for a Receptionist at...


  • Bengaluru, India dermasculpt clinic Full time

    female receptionist/ administrator required for cosmetic clinic, make and receive calls computer knowledge, fluent in english and kannada, should be presentable quick and smart **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Leave encashment Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus Ability to...


  • Bengaluru, India dermasculpt clinic Full time

    female receptionist/ administrator required for cometic clinic, timing 10 am to 7pm, make and receive calls computer knowledge, fluent in english and kannada, should be presentable quick and smart **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Leave encashment Schedule: - Day shift Supplemental pay types: - Overtime pay -...


  • Bengaluru, India Vervenest technologies Full time

    **AIRLINES RECEPTIONIST** Location-**Bangalore** Age limit-**26-32Years** **Graduation should be mandatory.** **Kannada is mandatory** **Females only eligible for this position** Position: - RM-Reception **AIRLINES / HOTEL MANAGEMENT experience is mandatory** Experiance-**1-2 years** Package-**3 LPA** - Note:For the position of receptionist guest...

  • Receptionist

    1 month ago


    Bengaluru, India Doctorvi Full time

    **RM-MARKETING** **Location-Bangalore** **Age limit-26-32** **Graduation** should be mandatory**.** **Kannada is mandatory** **Females only eligible for this position** **Position: - ** - **RM-Reception** AIRLINES / HOTEL MANAGEMENT experience is mandatory Experiance-0-2 years Package-3 LPA **Salary**: ₹24,000.00 - ₹25,000.00 per...


  • Bengaluru, India SEASON SUITES Full time

    welcome and greet guests - answer and direct incoming calls - inform guests of hotel rates and services - make and confirm reservations for guests - ensure proper room allocation - register and check guests in - confirm relevant guest information - verify guest's payment method - verify and imprint credit cards for authorization - issue room keys and direct...


  • Bengaluru, India ICON BOUTIQUE HOTEL Full time

    **Roles & Responsibilities**: - Perform all check-in and check-out tasks. - Manage online and phone reservations. - Register guests collecting necessary information (like contact details and exact dates of their stay). - Inform customers about payment methods and verify their credit card data. - Provide information about our hotel, available rooms, rates...


  • Bengaluru, India MAK Enterprise (house) India Pvt. Ltd. Full time

    **WE ARE A THREE STAR HOTEL IN BANGALORE. WE REQUIRE A FRONT OFFICE ASSISTANT WHO HAS TO FOLLOW** **THE FOLLOWING DUTIES**: 1. Greet guests with a smiling face, check them in, and answer any questions they may have. 2. Collect reviews from guests. 3. Responsible for managing room reservations and ensuring that guests are assigned to the correct room type...


  • Bengaluru, India Svenska Design Hotel Full time

    “The butler is a conductor, they coordinate between different services at the hotel according to their guests' needs,” explains butler service manager Antoine Berche. “They practice many jobs simultaneously: head waiter, sommelier, cook, housekeeper, receptionist, concierge, security guard, personal assistant. **Salary**: ₹10,000.00 - ₹13,500.00...

  • Receptionist

    4 weeks ago


    Bengaluru, India American Road Technology & Solutions Pvt ltd Full time

    Attending calls/ visitors Handling Housekeeping on day to day basis, Security Services. Taking care of the day to day admin activities like records of Stationery, Couriers, movement registers, etc. To ensure that all office equipment (lights, phones, ACs etc.) are always in working condition Travel arrangements by Air, Cab and hotel bookings Coordination...


  • Bengaluru, Karnataka, India SEASON SUITES Full time

    welcome and greet guests - answer and direct incoming calls - inform guests of hotel rates and services - make and confirm reservations for guests - ensure proper room allocation - register and check guests in - confirm relevant guest information - verify guest's payment method - verify and imprint credit cards for authorization - issue room keys and direct...