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Contact Centre Agent
2 weeks ago
**Job Description:
- **
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible
conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything**Requirement:
- **
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written
communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
**Educational Qualification:
- **
- Minimum Graduate in any stream
**Desired Experience:
- **
- 2 Years of **International Outbound Sales** experience (US)
- Prior experience in **Health Care **or **Mass Tort Domain** Preferred
**Salary**: ₹25,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- US Outbound sales: 2 years (required)
**Language**:
- Excellent English (required)
**Speak with the employer**
+91 9548650548
-
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