Student Operations Assistant
2 weeks ago
Job Title: Student Operations Executive
Location: Jaipur
Company: GRRAS Solutions Pvt. Ltd.
Job Summary:
Key Responsibilities:
- Fee Management:
- Contact students regarding fee payments (due or pending).
- Address queries or concerns related to pending fees and provide necessary assistance.
- Maintain accurate and up-to-date fee records in Excel.
- Data Management:
- Create and manage a centralized database for all student information.
- Ensure accurate recording and easy retrieval of student data.
- Regularly update records to reflect attendance, performance, and certifications.
- Certificate and Communication Management:
- Prepare and send training certificates to students on course completion.
- Attendance Management:
- Monitor and consolidate student attendance records.
- Generate periodic attendance reports to track and improve student engagement.
- Coordination and Support:
- Act as the primary point of contact for student-related queries.
- Provide timely communication and updates to ensure clarity and satisfaction.
- Assist in planning and coordinating company events related to student learning and development.
Skills and Qualifications:
- Proficiency in Microsoft Excel for data recording and management.
- Strong communication skills (both verbal and written).
- Ability to multitask and prioritize work efficiently.
- Organizational skills to handle and maintain centralized data systems.
- Basic understanding of EdTech or IT training operations is a plus.
Key Attributes:
- Attention to detail and accuracy.
- Problem-solving mindset to handle student queries and issues.
- A mature and professional approach to handling student communications.
- Willingness to learn and improve operational processes.
Perks and Benefits:
- Opportunity to work in a dynamic EdTech environment.
- Gain exposure to operational and management tasks.
- Competitive salary and growth opportunities.
Pay: ₹9,541.82 - ₹22,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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