Advisor, Mutual Funds

1 month ago


Bengaluru Karnataka, India PhonePe Full time

**About PhonePe Group**:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

**Culture**

At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

**About the role**:
We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.

In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.

One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

**Responsibilities**:

- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
- Have excellent written and verbal communication
- NISM V mandatory
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 - 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred

**Other Benefits**:

- Your lunch is on us
- 5 day working week (2 rotational week off)

**PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)**
- **Insurance Benefits - **Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- **Wellness Program -** Employee Assistance Program, Onsite Medical Center, Emergency Support System
- **Parental Support - **Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- **Mobility Benefits - **Relocation benefits, Transfer Support Policy, Travel Policy
- **Retirement Benefits - **Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- **Other Benefits - **Higher Education Assistance, Car Lease, Salary Advance Policy

**_Working at PhonePe is a rewarding experience Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe _**_on our blog_**_._



  • Bengaluru, Karnataka, India groww Full time

    **About Groww** We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, and every algorithm down to the tiniest detail is executed keeping...

  • Mutual Funds Sales

    1 month ago


    Bengaluru, Karnataka, India Carveout Tech Full time

    We are looking for a HNI sales Manager and IP mutual funds sales individual performers to source from market. Salary range can be matched and negotiated. First round Telephonic At least 2 yrs exp in sales of mutual funds mandate Attractive incentives with no Cap. Contact on 9606674521 ASAP **Salary**: ₹30,000.00 - ₹100,000.00 per...

  • Mutual Fund Advisor

    1 month ago


    Banasankari 3rd Stage, Bengaluru, Karnataka, India SUMUKHA HR SOLUTIONS Full time

    Hi, Position: Mutual Fund Sales Location: Bengaluru Experience: 0 to 4 years Thanks & Regards Shashidhar SUMUKHA HR Solutions 9738638483 / 9066465916 **Job Types**: Full-time, Permanent **Salary**: ₹40,000.00 per month Schedule: - Day shift **Experience**: - 10 key typing: 5 years (preferred) Ability to Commute: - Banasankari 3rd Stage,...

  • Mutual Fund Advisor

    1 month ago


    Banasankari 3rd Stage, Bengaluru, Karnataka, India SUMUKHA HR SOLUTIONS Full time

    Hi, This is Shashidhar from SUMUKHA HRSOLUTIONS, as per the discussion forwarding company details, kindly find the below. Position: Mutual Fund Sales Manager Location: Bengaluru Experience: 5 to 10 years Thanks & Regards Shashidhar SUMUKHA HR Solutions 9738638483 / 9066465916 **Job Types**: Full-time, Permanent **Salary**: ₹80,000.00 per...

  • Mutual Fund

    2 days ago


    Bengaluru, India Ethos Wealth Management Pvt. Ltd. Full time

    JOB DESCRIPTION: 1. New Clients: Existing Funds & Insurance Analysis. Data Collection for Income, Expenses, Assets and Liabilities. 2. Create Investment Proposals and Enter Data in to Software and Excel 3. Track Goals, Asset Allocation, SIP & STP Reconciliations 4. Create Review Reports and Portfolio Analysis and Product Notes 5. Share Execution Plans,...


  • Bengaluru, India PyjamaHR Full time

    **Introduction**: Join Goalstox, a dynamic financial technology startup at the forefront of goal-based investment management as a **Mutual Funds Distributor.** As MFD, you will play a pivotal role in helping investors achieve their financial goals. This is not your ordinary job; it's an opportunity to build your portfolio of investors, **earn lifelong...

  • Mutual Fund

    1 month ago


    Bengaluru, India Ethos Wealth Management Pvt. Ltd. Full time

    Job Roles & Responsibilities: 1. New Clients: Existing Funds & Insurance Analysis. Data Collection for Income, Expenses, Assets and Liabilities. 2. Create Investment Proposals and Enter Data in to Software and Excel 3. Track Goals, Asset Allocation, SIP & STP Reconciliations 4. Create Review Reports and Portfolio Analysis and Product Notes 5. Share...

  • Mutual Fund Advisor

    1 month ago


    Bengaluru, Karnataka, India Tetrahed INC Full time

    Critical Skills Required Relationship Management Influencing Skills Technical - Product Knowledge Presentation skills Interpersonal skills Effective Communication Result oriented with proper adherence to compliance Negotiation skills Competencies Required Role Purpose Role is to increase client base and maximize sales by planning and implementing...


  • Bengaluru, India State Street Full time

    This figure is presented as of September 30, 2018 and includes approximately $28 billion of assets with respect to SPDR products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated. **Job Description**: **Responsibilities**: - Undertake the...

  • Operations Executive

    4 weeks ago


    Bengaluru, India iCATALYST CAPITAL Full time

    Documenting Investment products : Mutual Funds, Stocks, FDs, Bonds, PMS - Work on different transaction platforms, overall compliance and KYC paperwork - Coordinate with Mutual funds/PMS providers & platform providers as NSE NMF etc - Reconcile client's investment & back-office non-financial transactions, capital gain statements etc. - Coordinate with...

  • Subject Matter Expert

    4 weeks ago


    Bengaluru, India neoworks technology llp Full time

    **Subject Matter Expert - Mutual Funds** **Roles & Responsibilities** - Mutual fund research and analysis: The Subject Matter Expert - Mutual Fund is responsible for conducting mutual fund research and analysis, including analyzing fund performance, portfolio holdings, fees and expenses, and other factors that impact investment decisions. They may also...

  • Customer Service

    1 month ago


    Bengaluru, India Arin Consultancy Full time

    Sales / Business Development / Client Servicing Bangalore _bangalore_ November 7, 2023 - November 7, 2024 Mutual Fund **Job Overview**: - **Office Location (Area) **Bangalore - **Salary Offer **5 - 7 LPA - **Course Type **Full Time - **Min Required Experience (Years) **3 - **Max Required Experience (Years) **3 **Function** : Customer Service &...

  • Mutual Fund

    1 month ago


    Bengaluru, India DISHA Recruitment Services Full time

    **Female | Salary: 20-30 K | Exp **:_**1-4 Years in Financial Services/Insurance/Banks**_ **| WFOffice| **Location**:SahakarNagar, BLR**(Nearby Prefer) | Qualification : Graduate - **Important : Work From Office | F2f Interviews in BLR(Not Online)**: - **Documenting Investment products : Mutual Funds, Stocks, FDs, Bonds, PMS**: - Work on different...


  • Bengaluru, India 50Fin Private Limited Full time

    This role focuses on channel partner development across MFDs, Wealthtech and other financial distributors. - Drive sales growth by developing and maintaining positive relationships with channel partners and distributors. - Meet or exceed sales targets by developing and implementing sales plans and prioritizing activities to ensure targets are met. - Maintain...


  • Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Securities Operations Representative. **In this role, you will**: - Perform various operational tasks on complex securities that require general knowledge of unit functions and systems - Support securities operations - Identify ways to improve the overall process - Perform moderately complex duties such as...


  • Bengaluru, India Talent Pursuits Full time

    Hiring Senior professional within the AMC industry with at least 10 years of experience in Mutual Funds sales- Senior professional within the AMC industry with at least 10 years of experience in Mutual Funds sales- Responsible for growth of business in south India - both retail, partnerships and Institutional business- Generating innovative ideas for new...

  • Investment Advisor

    4 weeks ago


    Bengaluru, Karnataka, India Armstrong Capital and Financial Services Pvt Ltd Full time

    Introduction to Mutual funds, SIP’s, Alternate Products, Financial plans and execution plans. - Understanding the variety of financial products we deal with. - Completing Online Wealth Management Training. - Completing LinkedIn - Sales training - Attending Fund Manager Meetings / calls deriving the data from them relating to market conditions, current...

  • Equity Advisor

    4 weeks ago


    Bengaluru, India Birla Workforce Full time

    **ADVISORS** - **Job description**:_ 1. Terminal handling 2. Responsible to generate brokerage primarily through advising clients on their equity portfolio. 5x 3. Responsible for generating revenue from Third party product. 0.5x 4. NISM 8 Certification **RELATIONSHIP MANAGERS**: - **Job description**:_ 2. **Responsible for generating revenue from...

  • Fund Accounting

    5 days ago


    Bengaluru, India State Street Full time

    This figure is presented as of September 30, 2018 and includes approximately $28 billion of assets with respect to SPDR products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated. **Job Description**: **Responsibilities**: - Undertake the...


  • Bengaluru, India SolveCube Pte. Ltd. Full time

    Head of Retail Sales, South – Mutual FundsLocation : BangalorePosition Grade : Vice President/ Sr Vice PresidentFunction : Mutual FundReports to : Chief Business OfficerReportees : 7-8Very Important Skills: Mutual Funds, Retail Sales,Client Profile:Client is an institutionalized multi-line and multi-asset financial services platform and the market leader...