Support to Adobe Campaign

6 months ago

Bengaluru, India Aliqan Technologies Full time

Job Title: Support to Adobe Campaign

Job Location: Banglore

**Job Type**: Contract for 6 Month

Experience: 4 to 8 Yrs

Roles and Responsibilities:
Provide Implementation consultancy, Customer Assistance and post-implementation

support Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):

- Work with Clients to assess requirements
- Configure & Design Adobe Campaign to meet customer business needs by
- understanding their database architecture and setting-up ETL and dataflows
- Configure the Adobe Campaign solution to customers’ requirement including
- Campaigns set-ups, building web pages using Scripting
- Develop customer specific solutions where necessary and document them
- Proactive problem diagnosis, troubleshooting and resolution
- Create Implementation plans for new and existing clients
- Knowledge transfer/Training to customers on solution implemented
- Product Installations, Upgrades and Configuration activities
- Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers.
- Build great working relationship with Onshore Consulting team, Learn and Adopt best
- practices from such teams globally
- Work closely with the Quality Assurance team to ensure professional delivery of technical
- implementations
- Act as a Development lead point of contact with Digital Marketing Consultants
- Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement
- and Integration solutions to strategic clients
- Work with Digital Marketing Consultants to make recommendations in regard Digital
- Marketing Suite technical implementations
- Support additional team members by mentoring and teaching
- Work closely with the Quality Assurance team to ensure professional delivery of Business
- Consulting Service to your clients

Mandatory Skills:

- 2+ years of SQL development experience including ETL implementations
- 2+ years of scripting/programming experience (JavaScript preferred)
- 5+ years of enterprise software implementation/development experience
- 2+ years implementing Adobe Campaign for clients with

Have worked on setting up a fresh instance of Adobe Campaign to go live for at least 4 clients.

Have setup ETL workflows with initial data loads and corresponding schemas and forms.

Have hosted deskside coaching sessions with clients demonstrating functionality built and enabling clients to use it.

Have created complex scheduled multi touch campaigns.
- Have created complex deliveries with more than 5 personalization fields.
- Good communication skills to ensure effective customer interactions, communications, and documentation
- Able to work independently with mínimal supervision
- Ability to work under pressure, think quickly, delivering to tight deadlines
- Ability to work under flexible timings, 8 hours per day overlapping client time zones.

Typically, and 8 hours day between 0800IST to 1200EST depending on client location.
- Good presentation and customer facing skills
- Ability to manage multiple clients simultaneously,

set and manage expectations with clients individually Nice to Have Integrations, multiple projects
- Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
- Experience with XML and DOM related technologies
- Familiar with current W3C recommendations and their availability in common browsers
- Familiar with dynamic web development, personalization, web analytics, website optimization is a plus
- Knowledge of DOM manipulation and page load events a plus
- Previous experience of iOS/android development.

**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months

**Salary**: ₹1,200,000.00 - ₹2,500,000.00 per year

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (required)

Work Location: In person

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