Process Coordinator

3 months ago


Noida Uttar Pradesh, India Pinga Solutions Pvt. Ltd. Full time

ROLE- Process Coordinator

Goal is to implement processes to achieve companies goals and objectives joyfully.

High level details

Existing processes
- Review
- Mis and control
- Improvement and simplifying
- Team training document review
- MIS dashboard

Department wise MIS

Project coordination

Timeline and profitability MIS - Resource wise and project wise

Presentation and training for new changes and processes.

Manage development, implementation and support functions

Understand company vision and mission and ensure that all planning is inline with it

Work closely with sales and commercial teams and prioritize tasks related to revenue collection

Work with HR to create measurable KRA for all teams to ensure team productivity

Lead daily review meetings with development, support and implementation teams to review project statuses and daily tasks

Create implementation plan for all implementations

Ensure timely and smooth implementations for all customers

Create support SLA for internal use to ensure timely resolution of all issues

Review support issues to identify permanent solutions to all problems

Create product roadmap based on company goals and revenue targets

Align and get approvals from management team for all new development

Create project plan for all deliverables, highlighting any risks and mitigation plan

Manage vendor relationships for any outsourced development

Present a weekly status for all development and implementation projects, highlighting any deviations from the approved plan. Get approvals for modified plans.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9250182005


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