Service Desk
2 weeks ago
JD
Handling of Upgrade Orders & Their Closure within 24 Hrs of SLA
- Daily Call Communication with Customer~100 No of Links Per Resources
- Customer Mail Communications on Daily Basis on Technical Transactions
- Updation of All Transactions within the Portals
- 100% Closure against the Pre-Planned Day Allocation
- Jeopardy Inflow Validation - Governance
- Adhering to the Process KPI’s
- Weekly Interaction with Dedicated Circle Spocs on Funnel
**Job Information**:
City
**NA**
***
State/Province
**Uttar Pradesh**
***
Country
**India**
***
Industry
**IT Services**
***
Zip/Postal Code
**209312
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