Service Desk

2 weeks ago


Uttar Pradesh, India 2COMs Full time

JD
Handling of Upgrade Orders & Their Closure within 24 Hrs of SLA
- Daily Call Communication with Customer~100 No of Links Per Resources
- Customer Mail Communications on Daily Basis on Technical Transactions
- Updation of All Transactions within the Portals
- 100% Closure against the Pre-Planned Day Allocation
- Jeopardy Inflow Validation - Governance
- Adhering to the Process KPI’s
- Weekly Interaction with Dedicated Circle Spocs on Funnel

**Job Information**:
City

**NA**
***

State/Province

**Uttar Pradesh**
***

Country

**India**
***

Industry

**IT Services**
***

Zip/Postal Code

**209312



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