Commercial Loan Servicing Associate

5 months ago

Hyderabad Telangana, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Commercial Loan Servicing Associate.

**In this role, you will**:

- Provide support for servicing activities for commercial products, commercial real estate, and problem loans
- Coordinate resolution of open issues with customers; and interact with internal and external customers
- Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables
- Evaluate and upload data into the systems of record
- Serve as an escalation point in the resolution of client issues
- Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements
- Provide guidance and training to peers
- Ensure compliance with all bank policies, procedures, and regulatory requirements
- Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable

**Required Qualifications**:

- 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

**Posting End Date**:
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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