Customer Service Representative
4 weeks ago
Urgent Opening for Customer Support
Location: Ahmedabad
Package : 40k
Job Responsibility
**Managing a team of representatives offering customer support.**
**Overseeing the customer service process.**
**Resolving customer complaints brought to your attention.**
**Creating policies and procedures.**
**Planning the training and standardization of service delivery.**
**Selecting and hiring new staff.**
**Monitoring the work of individual representatives and of the team.**
**Conducting quality assurance surveys with customers and providing feedback to the staff.**
**Possessing excellent product knowledge to enhance customer support.**
**Maintaining a pleasant working environment for your team.**
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7277741900
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