Associate

2 weeks ago


Thane, India TATA Capital Full time

Education Qualification Bachelor Degree

Skill Set Required "Sound judgment and decision making

Strong investigation skills

Effective listening skills

Excellent verbal and written communication skills

Demonstrate proficiency in attention to detail

Ability to overcome objections from customer as well within departments"

Gather and analyze current and historical data from customer records to respond to service requests/complaints

Follow-up with key contacts from other departments to ensure timely resolution of requests/complaints

Meet metric expectations including NPS (Net Promoter Score), Productivity & Quality goals

Appropriately prioritize and organize tasks to meet TAT Adherence

Take control of customers complex request/complaint and provide resolution and response by co-ordinating with other departments such as Operations, Collections, Sales, Banking, Fraud, Credit & IT

Identify & record root cause of each request/complaint for further analysis

Regular follow-ups with customer & within department for resolution"

Preferred Experience Previous experience in Complaints/Requests Management in NBFC/Bank

Relevant Experience 1 to 3 Years in managing requests/complaints

Location Thane - Maharashtra

Grade J3

Role Central Customer Servicing Executives

Process Customer Service - CCS

Required Count 6



  • Thane, India Trace Next HR Consulting Full time

    We are looking for a dynamic Recruitment Associate to help facilitate the company's hiring process. In this role, you'll support the company’s human resources department with recruitment duties and ensure that all recruitment procedures run smoothly.Responsibilities:Performing recruitment duties such as scheduling interviews, updating the calendar...


  • thane, India Trace Next HR Consulting Full time

    We are looking for a dynamic Recruitment Associate to help facilitate the company's hiring process. In this role, you'll support the company’s human resources department with recruitment duties and ensure that all recruitment procedures run smoothly. Responsibilities: Performing recruitment duties such as scheduling interviews, updating the calendar...

  • Sales Associate

    1 month ago


    Thane, India Aapt Outsourcing Solutions Pvt Ltd Full time

    Required sales associate from footwear background in retail sales with minimum 1 year of experience **Job Types**: फ़ुल-टाइम, नियमित / स्थायी **Salary**: ₹१७,०००.०० per month COVID-19 considerations: Vaccination Mnadatory **Education**: - High school or equivalent (preferred) **Experience**: -...

  • Associate Dentist

    1 week ago


    Thane, India Dr Kalpana's Dental clinic Full time

    experience Looking for a BDS Associate. Should be confident in all basic dental procedures. Minimum 1 to 2 years experience **Salary**: From ₹10,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 2 years...

  • Tele Caller Executive

    1 month ago


    thane, India Daivik Associate Pvt.Ltd. Full time

    Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phone

  • Associate

    3 weeks ago


    Thane, India TATA Capital Full time

    Assist in the preparation of the Risk Based Internal Audit Plan - Conduct a comprehensive audit program including management, system, financial, compliance and operational audits - Ensure overall performance of audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting client processes...


  • Thane, India Quess Corp Limited Full time

    Designation : Sales Operation Associate Location : Thane West - Proficient in MS Office. - 0-2 years of total experience preferably in corporate office of any insurance company. - Fresher with basic excel knowledge. - Training will be provided Gross salary : 21632/ - **Salary**: ₹178,252.37 - ₹228,000.00 per year Schedule: - Day shift **Speak with...

  • Trainee Associate

    6 days ago


    Thane, India CyberWokes Academy Pvt.Ltd Full time

    **Associate**: - Professionals with 1-2 years of experience can apply - Applicant must have a GRC background. - Should have basic knowledge of ISO 27001, ISO 22301 etc - Should focus on fundamentals and be good at multitasking. - Strong knowledge and ability to perform risk assessment and risk mitigation strategies - Should have exposure and knowledge of...


  • Thane, India Dexterous Incorporation. Full time

    Our company deals clients servicing, sales and marketing tied to many accredited and celebrated brands worldwide. The clients we represent expect the very best and we deliver them exactly that. We search for individuals that are looking for a career that provides a bright future and diverse opportunities in Marketing Associate. We provide face to face...

  • Store Associate

    4 weeks ago


    Thane, India Aviyana HR Solutions Full time

    Job Description: Job Title: Store Associate Location: Thane, Mumbai. A. Responsibilities: 1. Provide excellent customer service. 2. Assist customers in finding products. 3. Maintain store cleanliness. 4. Stock shelves and monitor inventory. 5. Process transactions accurately. B. Qualifications: 1. Graduation or diploma. 2. Strong communication...


  • Thane, India TATA Capital Full time

    **Role Name** **Asst Manager - IT** **Type** **On Roll** **Sr.No** **Functions** **Requirement** - 1- Should have Technology background (BE, BTech, MCA, with programming background). Understands legacy and web technoligies architecture. Ability to work on Efforts Estimation, understanding business and technical proposals and negotiating/concluding on...


  • Thane, India Abhinav Institute of Technology and Management Full time

    **Designation - Customer Service Associate ( Only Gujarati )** **Sector - Domestic BPO** **Location - Wagle Estate, Thane** **Monthly Salary - CTC -21000 / Inhand -17000** **Education - Graduate** **Age - 20 to 30** **Duty Time - 9 am -6 pm** **Working Days -6 Days in a week** **Experience - Minimum 6 months in Customer Care/ Service or Inbound...


  • Thane, India GrownowHR Full time

    **Job title : Customer Service Associate.** **Experience: HSC + 18 months of experience / Graduate + 9 months of experience** **Shift Timings*: Rotational Shifts.** **Working Days*: 5 days working / Rotational weekend Off.** **Transport facility: Home pick up and drop for night shifts only.** **Requirement*;** **- Excellent communication...

  • Jr. Admin Associate

    4 weeks ago


    Thane, India Micromaster Lab.Pvt.Ltd Full time

    **Junior Admin Associate** **Who We Are** **About the Role** The person in this role will work directly with the Chief Human Resources Officer and support them with a variety of responsibilities! We are looking for someone who is detail-oriented, quick learner, has good observation skills and is focused. **As a Junior Admin Associate, you will** -...


  • Thane, India Abhinav Institute of Technology and Management Full time

    Inbound Customer Service Job role - Customer Service Associate Location - Thane Qualification - Any Graduate Experience - 6 months Salary - 17000 - In hand / 21000 - CTC Age - 19 -35 yrs Contact - 7400148340 **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...

  • Finance Associate

    1 week ago


    Thane, India SuperLabs Full time

    **Experience level**: 1 - 4 years **Base Location**: Thane, Mumbai. / Ganapathy, Coimbatore **Tools**: Excel (must), Quickbooks, Tally, ERP **Salary**: INR 1,44,000 to 2,64,000 per annum **About Superlabs**: SuperLabs is an engineering & IT consulting firm. To know more about SuperLabs & the work we do visit Featured work **Job Description**: SuperLabs is...


  • Thane, India ONESOURCE ATREUS Full time

    **Designation : Customer Service Associate** Location : Mumbai, Navi Mumbai Qualification : HSC/ Graduate Experience: HSC with minimum 6 months of BPO experience can apply/ Graduate freshers can apply Salary : Upto 30k in hand. Shift: 24/7 Rotational shift, 5 days Working 2 Rotational week off **Roles & Responsibility** Handle inbound calls. Solve...


  • Thane, India SuperLabs Full time

    **Experience level**: 2 - 6 years **Industry**: IT Augmentation (Must) **Base Location**: Thane, Mumbai. **About Superlabs**: SuperLabs is an engineering & IT consulting firm. To know more about SuperLabs & the work we do visit Featured work **Job Description**: SuperLabs is currently seeking a motivated and detail-oriented individual to join our team as...

  • Chat Associate

    4 weeks ago


    Thane, India Grace Staffing Services Full time

    **Job Title: Chat Associate** **Shift Timing**: 5 days working with 2 rotational offs **Job Type**: Full-time **Qualifications**: - HSC and Graduate with a minimum of 2 years of experience in chat process only. - Strong communication skills (No concession will be made on communication). - Proficient in document management; must possess all documents from...

  • Operations Associate

    4 weeks ago


    Thane District, Maharashtra, India MEDIMNY Full time

    **Company Description** MEDIMNY is a leading B2B technology-enabled e-commerce marketplace in the pharmaceutical space. We connect pharmacies and stockists across the nation, aiming to digitize the way medicines are procured and sold. We enable pharmacies to access medicines at great discounts while helping stockists reach the nationwide market and improve...