Ibm Power System

4 months ago

Kolkata West Bengal, India IBM Full time

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Looking for a resource to work on IBM Power System and Storage products. This job role provides a wide range of technical experiences, from hardware and operating systems troubleshooting for IBM clients mainly for Eastern region of India. It also offers a lot of troubleshooting, investigation and problem resolution. This encompasses several sub-roles including: machine configuration, operation, maintenance, error handling and investigation, troubleshooting, defect reporting, operating system knowledge, and performance tuning.
Your Role and Responsibilities
- As a IBM Power & Storage support engineer, you will be responsible for:

- Identifying system issues, working along with Remote technical Support and resolve the issue at earliest.
- Replacing parts in a system to make the system up.
- Install and configure new systems and also provide IMAC services. Preparing Installation documentation.
- Firmware and Operating system Patch update.
- Operating System configuration and troubleshooting.
- Data collection and analysis for performance tuning.
- Efficiently managing relevant tools and Apps.
- Grooming team members to make a high performance team.
- We need someone with the drive to find system and configuration issues until the issue has been resolved and in turn increases CSAT index.
- Should be flexible to support customers during any shift of 24x7 support. A team player is a foremost requirement.

Required Technical and Professional Expertise
- Overall industry experience of 10 years or more and minimum 5 yrs of experience on IBM Power Hardware (Specially Power 8, Power 9 and Power 10)
- Similar experience on IBM Disk, Tape libraries and Flash Storage.
- Thorough knowledge on AIX 7.x, Power VM, VIOS, Lpar, HACMP.
- Good knowledge on Redhat and SUSE Linux operating systems, virtualization and clustering.
- Good knowledge on implementation and troubleshooting of IBM Spectrum Protect Back up Software.
- Ability and drive to get into Multi-Vendor hardware architectures and grow new technical skills.
- Strong team player with good communication (verbal/written) and interpersonal skills.

Preferred Technical and Professional Expertise
- IBM certification on AIX
- Industry Certification on Linux ( SuSe /Redhat) Certification on IBM Spectrum Protect

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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