Chat Support Wfh Remote

4 days ago


Trichur, India mycommunIT Full time

Description de l'offre

**Responsibilities**:
Identify customer needs and help customers use specific features

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Requirements and skills

Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities

**Contact HRManager9257281188 Only Whatsapp**

Profil Recherché
- Niveau d'études3ème cycle et BAC+5
- Expérience sur le posteStage
- Evolutivité du poste- Compétences obligatoires- Pack Office- Compétences facultatives



  • Trichur, India Ibis academy (www.ibisacademy.in) Full time

    We are looking for Chat Support - Intern Location : Thrissur Immediate joiners preferred **Experience**: - total work: 1 year (preferred) Ability to Commute: - Thrissur, Kerala (required) Ability to Relocate: - Thrissur, Kerala: Relocate before starting work (required) Work Location: In person


  • Trichur, India XOFOZ INFORMATION TECHNOLOGY Full time

    **JOIN OUR TEAM** **WE'RE LOOKING FOR** IT Remote Desktop Support Executive Location : Thriprayar **Requirements**: - Excellent communication skills in English. - Knowledge in Computer Hardware and Networking. - Willingness to work at various locations in Thrissur and UAE. Freshers can also apply. **Job Types**: Full-time, Regular / Permanent,...


  • Trichur, India MANGALA INTERNATIONAL TECHNOLOGY LLC Full time

    **Key Responsibilities**: Listen actively to customers' concerns, diagnose issues, and guide them through problem-solving steps. Provide clear and concise explanations of Tally software features, functionalities, and troubleshooting procedures. **Technical Troubleshooting**:Identify and resolve software-related issues, including installation, configuration,...

  • IT Coordinator

    4 weeks ago


    Trichur, India STUDY MEDIC Full time

    Scope of work (Roles & Responsibilities): 1.1. To coordinate with the company employees to understand the requirements of changes required on the website, LMS, mobile app, OSCE app, etc., and notify the IT manager for his review and approval. 1.2. To monitor the company-developed systems, apps, and websites and provide detailed reports to the IT Manager on...

  • Call Center Executive

    3 weeks ago


    Trichur, India IRISH EXPERT LLP Full time

    **Position: - Call Centre Executive** **Year of Experience: - 1 yr to 2 years** **Qualification: - HSC/Graduate** **Location: - Thrissur** **Salary: 15 K to 20 K** **Job Description: - ** Ø Manage large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers information into system. Ø Identifying Students/Parent’s needs,...


  • Trichur, India Milestone Career Planner Full time

    IT Tickets and calls/maintenance. Servers maintenance. Working functions of CCTV. Network connectivity function checking end-to-end. Storage function - Network function. Asset Audit every month. Other location inspection, and periodical maintenance. Preventive maintenance of IT assets and others. Attendance Machine verification and...

  • IT Administrator

    2 weeks ago


    Trichur, India Varna Glass & Plywood's Trading PVT LTD Full time

    support and maintain company data, networking, IP addressing and technological infrastructure - Repair, upgrade and configure desktop computers, servers and various office peripherals - Provide technical assistance and remote computer or network support to end users - Implement and maintain firewall systems to protect the company's systems - Troubleshoot and...

  • IT Administrator

    4 weeks ago


    Trichur, India Varna Glass & Plywood's Trading PVT LTD Full time

    support and maintain company data, networking, IP addressing and technological infrastructure - Repair, upgrade and configure desktop computers, servers and various office peripherals - Provide technical assistance and remote computer or network support to end users - Implement and maintain firewall systems to protect the company's systems - Troubleshoot and...


  • Trichur, India Ecogardens Resort Cheruthuruthy, Thrissur Full time

    A marketing trainee **supports a senior marketing employee**. This assistant is an entry-level position that is learning the necessary skills to become a future marketing executive. Advertising agencies and marketing firms hire marketing trainees to cultivate marketing talent. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per...

  • Tele Caller

    2 weeks ago


    Trichur, India JOIN JOB CONSULTANCY Full time

    Job role: Telecaller (Malayalam language) **Work at home job** **Salary**: 12000 to 15000 Experience: 0 to 4 year Working time: 9:30am to 5:00pm Qualification: Plus Two and Degree Online Training will be provided female can apply **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day...


  • Trichur, India Manjilas Food Tech Pvt Ltd Full time

    Resolve advanced technical scenarios related to Windows, Applications, Microsoft products, and hardware and peripherals. Sound knowledge of Cloud storage and backup systems. Sound knowledge of LAN, WAN, Firewalls and VPN Technology. Manage installations, upgrades and configurations of hardware and software Assess system performance and recommend...

  • Online Ielts Trainer

    2 weeks ago


    Trichur, India Skilledin Immigration Services Full time

    Title: Online IELTS Trainer **Job Description**: Position Overview: **Responsibilities**: 1. IELTS Instruction: Conduct online IELTS preparation classes for students, covering all four modules (listening, reading, writing, and speaking). 2. Curriculum Development: Design and develop effective and engaging lesson plans that align with the IELTS exam...

  • Sales Executive

    1 week ago


    Trichur, India Global Talent Strategist Full time

    Position: Sales Officer Experience: fresher to 3+ years Location: Thrissur, Kerala Are you passionate about aviation and skilled in sales? Aviation Academy is seeking a dynamic Sales Officer to join our team. As a Sales Officer, you will play a pivotal role in promoting our academy's training programs and services to prospective students and...


  • Trichur, India Daya General Hospital Limited & Speciality Surgical Centre Full time

    1. Provide symptom management, pain relief and psycho-socio-spiritual care for the patient in inpatient care, outpatient clinic and home-based care. 2. Facilitate clarification of patient and family goals of care. 3. Facilitate information sharing and decision-making regarding patient care. 4. Consult with fellow physicians and the interdisciplinary team...