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Cloud Analogy
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CRM- Zoho/ IT Admin
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CRM
1 month ago
**CRM duties and responsibilities**
Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM has several key responsibilities. Some CRM job duties and responsibilities include:
- Collecting and analyzing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
**Experience Requirement:
- **Minimum 0-1 Year
**Contact Person:
- **9582535819 (Bhawna Gupta)
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person