Helpdesk Coordinator

_**Helpdesk Coordinator.**_ Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the...

Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...

Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

Urgent opening for Helpdesk Coordinator with our leading client in Mumbai Experience required - 2years min Location - BKC (mumbai) Education Criteria - B.tech/B.sc/BCA or diploma(3yrs) Thanks & Regards Varsha Easwaran 9869816404 **Job Type**: Permanent **Salary**: From ₹20,000.00 per month **Benefits**: - Health insurance - Provident...

Greeting from the **Konverge Technology Pvt Ltd.** We are Currently Hiring for the Helpdesk Coordinator. About Company Profile. **Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly...

Greeting from the **Konverge Technology Pvt Ltd.** We are Currently Hiring for the Helpdesk Coordinator. About Company Profile. **Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly...

Greeting from the **Konverge Technology Pvt Ltd.** We are Currently Hiring for the Helpdesk Coordinator. About Company Profile. **Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

Helpdesk and Service desk Management i Status report of raised/pending/closed concerns by the users (daily) ii Report about concern escalations, their status (daily) iii List of service ITSM service engineers along iv with their resume (always updated - to be shared whenever required) v Notification about change in service engineers (in advance) vi...

Designation: IT Helpdesk Executive Job Location - Bhayandar (West), Mumbai. **Freshers/Experienced: Both can apply** **Salary**: 10000 to 15000 per month. **Responsibilities**: - Coordinating with customers/vendors/engineers - Call management - Taking attendance - Handling escalations - Daily MIS reports - Vendor management/appointments - Desktop...

The requirement is with a Digital Health Client in Mumbai **Responsibilities**: - Maintain an inventory of all IT assets as per ISO format. - Manage requests received from HR. - Raise request with LIT and get Laptop / MAC configured. - Coordinate with pride-helpdesk for iPad enrolment and configure iPad. - Coordinate with logistic team to dispatch asset...

**We are looking for helpdesk executive** **Project: - Rustomjee Crown** **Site - Prabhadevi** Key Accountabilities - The Helpdesk Executive is responsible for maintaining club, banquet and complaint management - Maintaining and monitoring office administration, compliant management. Responsible for daily operational activities. - Keep records of vendor...

To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...

**Responsibilities**: - Documentation collection and submission for Tenders - Documentation collection and submission for Utilities / govt accounts / consultants. - Co-ordination on behalf of sales team, with Pondy team for - Timely Order Acknowledgement - Managing Delivery urgencies - Co-ordination for Bank guarantees - compliance documents / test...

JLL supports the Whole You, personally and professionally. DUTIES & RESPONSIBILITIES HELPDESK MANAGEMENT Answer, record & resolve all queries, questions, complaints, feedback raised by the internal customers & the same should duly addressed through automation software / Mails within prescribed timelines post receipt of the complaint. Meeting/ Conference...

We are Hiring for Team Member of Customer Helpdesk Job Scope: The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services,...

**Responsibilities**: - Documentation collection and submission for Tenders - Documentation collection and submission for Utilities / govt accounts / consultants. - Co-ordination on behalf of sales team, with Pondy team for - Timely Order Acknowledgement - Managing Delivery urgencies - Co-ordination for Bank guarantees - compliance documents / test...

Job Description :- Manage the day-to-day activities of IT-Helpdesk Operations.- Manage and co-ordinate the processing of incoming calls/tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.- Co-ordinate and implement processes and procedures to achieve optimal team workflow.- Implement and monitor ticket...

Hello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...