Customer Support
3 weeks ago
**Key Responsibilities**:
- Handle inbound and outbound calls to address customer queries and provide support.
- Resolve customer issues and queries effectively, ensuring timely solutions.
- Upsell AMC (Annual Maintenance Contracts) and other relevant services to existing customers.
- Maintain a deep understanding of company products and services to offer the best possible solutions to customers.
- Build strong customer relationships through regular follow-ups and prompt communication.
- Document customer interactions, queries, and resolutions in the CRM system.
- Collaborate with other departments to ensure smooth resolution of technical or operational issues.
- Proactively reach out to customers for feedback, upsell opportunities, and relationship management.
- Achieve and exceed customer satisfaction targets.
**Key Skills & Qualifications**:
- 2 to 3 years of relevant experience in customer handling, query resolution, and upselling.
- Excellent verbal and written communication skills in English.
- Proven experience in handling customer queries, managing relationships, and upselling services.
- Basic understanding of company products and AMC services.
- Previous experience in a tech or service-oriented industry.
- Experience in upselling and cross-selling products/services
Pay: ₹35,000.00 - ₹45,000.00 per month
**Benefits**:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
-
Customer Support Executive
7 months ago
Delhi, India Intelenet global support Full time*" PART TIME WORK FROM HOME JOB"* Company Name : *INTELENET GLOBAL SUPPORT* Company Location : *West Bengal, Kolkata, BT road* Designation : *Customer support executive (CSE)* Gadget required : *Mobile/Laptop/PC* Working hours : *3-4 hrs in a day ( flexible Timings)* *Working days: *Monday to Friday* *Saturday and Sunday holiday* Salary : *15000/-*+...
-
Customer Support Intern
4 months ago
Okhla, Delhi, Delhi, India YMGrad Study Overseas Full time**Job Title**: Customer Support Intern **Location**: [Okhla/Remote] **Duration**: [ 3 months] PS: We are now officially the fastest team you will find online. The live chat support is available all the time during working hours to help you with your services, updates, and doubts.We are committed to providing exceptional service to our clients and are...
-
Customer Support Associate
5 months ago
Okhla, Delhi, Delhi, India Scrap Uncle Full time**Customer Support Associate at ScrapUncle** **Location**: Okhla Phase-3, Delhi **Salary**: ₹2.3 - 2.6 LPA; Performance-based appraisals and ESOPs available **Working Schedule**: 10 AM - 8 PM; 6 days a week with a weekly off on Tuesday **Experience Required**: 0-2 years **About Us**: At ScrapUncle, we're redefining waste management with our innovative...
-
Customer Support Associate
30 minutes ago
Okhla, Delhi, Delhi, India go4WorldBusiness.com Full timeCustomer Support is the single most important function at go4WorldBusiness. We pride ourselves on being one of the most customer-centric companies in our domain and go to any length to ensure we have nothing but happy customers. We have a vibrant and dynamic team of Support Agents who work round the clock to answer customer queries and provide a quick...
-
Customer Support Executive
2 months ago
Okhla, Delhi, Delhi, India Dusaan Full time**About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...
-
Customer Support Associate
2 weeks ago
Okhla, Delhi, Delhi, India go4WorldBusiness.com Full time**About the role**: Customer Support is the single most important function at go4WorldBusiness. We pride ourselves as being one of the most customer centric companies in our domain and go to any length to ensure we have nothing but happy customers. We have a vibrant and dynamic team of Support Agents who work round the clock to answer customer queries and...
-
Customer Support Associate
3 months ago
Okhla, Delhi, Delhi, India Dusaan Full time**About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...
-
Customer Support Associate
5 months ago
Okhla, Delhi, Delhi, India Dusaan Full timeAbout us Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...
-
Customer Support Associate
7 months ago
Okhla, Delhi, Delhi, India Dusaan Full time**About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...
-
Customer Support Associate
7 months ago
Okhla, Delhi, Delhi, India Dusaan Full time**About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...
-
Customer Support
3 months ago
Okhla, Delhi, Delhi, India resource yantra Full time**Role & responsibilities** **When salesperson is not in office and then Customer service will take the rate from our** **pricing desk and inform to salesperson to keep margin.** - **When salesperson is not in office and then Customer** **service will prepare the cost sheet or** **prepare Quotation to quote customer with align to...
-
Customer Support Associate
3 days ago
Okhla, Delhi, Delhi, India Vertex Full time**About the role**: Customer Support is the single most important function at go4WorldBusiness. We pride ourselves as being one of the most customer centric companies in our domain and go to any length to ensure we have nothing but happy customers. We have a vibrant and dynamic team of Support Agents who work round the clock to answer customer queries and...
-
Customer Support Executive
3 days ago
Okhla, Delhi, Delhi, India Swapeco Solutions Private Limited Full timeWe're looking for a passionate and entrepreneurial person to join our operations & customer support team. **About ScrapUncle** ScrapUncle - The Online Kabadiwala is an early-stage startup (5 members in the team) with a vision to bring about a systematic change in India's recyclable waste management problem. ScrapUncle's digital recycling platform (App/Web)...
-
Customer Support Executive
7 months ago
Okhla, Delhi, Delhi, India intelliworx consulting Full timewe are hiring customer support executive for Okhla Industrial Estate New Delhi from Health and wellness Industry Experience - 1 year salary-21 k contact us -9872489894 **Salary**: ₹20,379.37 - ₹24,882.86 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Okhla Industrial...
-
Customer Support Executive
23 hours ago
Okhla, Delhi, Delhi, India Anil Agencies Pvt. Ltd Full timeExplain Company's Products To Customer Generate Order & Enquiries From Customers Good Written & Spoken Communication Skills Solve Queries/Inquiries Of All Allocated Customers Negotiation Skills Make Calls & Handle Incoming Calls Give Prompt Response To Customers Internal Coordination With All Departments To Ensure Top **Job Types**: Full-time, Regular...
-
delhi, India Support Revolution Full timeSecurity System AdministratorWe have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally.About the role:Reporting...
-
Customer Support Executive
6 days ago
Okhla, Delhi, Delhi, India excitingLives Full timeRESPONSIBILITY - Handle customer calls and respond to their queries - Interact with internal teams to resolve issues EXPERIENCE - 1 to 4 years SKILLS - English (spoken and written), Hindi (spoken) - Working on computers - Excel / Word - Internet **Salary**: ₹16,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Day...
-
International Customer Support Representative
2 weeks ago
Okhla, Delhi, Delhi, India CIK Telecom Inc. Full time**Roles & Responsibilities**: - **Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.** - **Clarify customer requirements; probe for and confirm understanding of requirements or problem.** - **Opens the customer account by recording accounts information.** - **Prepare reports by collecting the feedback from...
-
Customer Support
2 weeks ago
Delhi, India Central Vision Full timecustomer support customer support customer support customer support customer support customer support customer support customer support customer support customer support customer support customer support 9310138332 customer support customer support customer support customer support customer...
-
Customer Support
3 months ago
Delhi, Delhi, India Bharat Wholesales Full time**Job brief** We are looking for a Customer Support Executive to assist our customers using our products and services. Customer Support Executive responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator...