Business Operations Executive
2 weeks ago
**Position**:
Business Operations Executive
**What you'll be doing**
- To support working within the service Centre to provide support functions across global service centers to contribute business operation support to secure Operational KPI and customer SLA.
- All tasks to be carried out in a quality manner, consistent with the Company vision and values.
- Manage administrative support functions to service centres, including customer service, Asset, Supply Planning and Master Data.
- Manage customer and supplier manual orders.
- Provide assistant in reviewing and deleting system alerts, like customer orders and supplier ASN.
- Manage manual customer part and resale agreement set in ERP system.
- Support Master Data team to do regular part attributes validation, like supplier split, COO, Package etc.
- Manage time and workload to meet predetermined service levels.
- Identify process efficiencies within the service center and to take corrective action to implement change. Understand SLA requirement for the clients.
**What we are looking for**
Typically requires a 3-year degree and 3-5 years of equivalent related experience.
- Should have experience working in ERP systems (Oracle would be an
advantage) with technique knowledge/background.
- Great problem solver to ensure issues are addressed short term as well as long term to improve service levels.
- Organized, methodical with attention to details and accuracy.
- High level of ownership and accountability for assigned tasks.
- Great team player, good communication skills suitable for both internal and external communities.
- Willing to work in a challenging and multicultural environment.
- Knows how to achieve results through influencing others and understands the challenges of cross functional working.
- Ability to respond rapidly and professionally to the demand of a high-pressure commercial environment.
- Willing to work in a challenging and multicultural environment.
- English mandatory both verbal and written..
**What's In It For You**
At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Medical, Insurance
- Life Insurance
- Professional and personal development in attractive industry.
- A very interesting role with many challenges and
opportunities to learn.
- Daily cooperation with Global teams from
EMEA/Americas/Asia regions.
- Friendly work atmosphere and fair work-life balance
- On-site Café with Catering Option for Busy Lifestyles
- And more
**About Arrow**
**Location**:
IN-KA-Bangalore, India (Sri Hari Tower) Converge
**Time Type**:
Full time
**Job Category**:
Business Support
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