Warehouse Operative

2 weeks ago


B B D Bagh Kolkata West Bengal, India Panchsheel Traders Full time

Get the material packed as per order & arrange for dispatch.
- Keep a physical count of the inventory.
- To conduct a stock audit on a regular basis
- .Process and manage incoming customer orders through various sales channels, including the company website,

marketplaces, and other platforms.
- Review and verify order details, including product selection, quantities, pricing, quality check, shipping addresses,

and payment information, to ensure accuracy.
- Monitor order statuses, track shipments, and provide regular updates to customers regarding their orders.
- Address customer inquiries and concerns related to orders, providing timely and satisfactory resolutions.
- Collaborate with the customer service team to handle escalated order-related issues and ensure high levels of

customer satisfaction.
- Manage returns, exchanges, and refund processes, following established policies and procedures.
- Monitor and analyze order-related data and metrics to identify trends, areas for improvement, and opportunities

to enhance operational efficiency.
- Collaborate with cross-functional teams, including marketing and inventory management, to optimize the order

fulfilment process and improve the overall customer experience.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person


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