International Voice Process

6 months ago


Pune Maharashtra, India Fidelis Technologies Pvt Ltd Full time

Customer Support International Voice Process L0 - Walk
- In

Client: HPE

Contract to Hire

Work from Office

Location : Pune

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- Graduation
- Ability to stay calm when customers are stressed or upset.
- Comfortable working in rotational shifts and rotational week off
- Excellent communication (No compromise )

Pay: ₹27,500.00 - ₹28,600.00 per month

Work Location: In person



  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...


  • Pune, Maharashtra, India Skysoft Technologies Full time

    We have opening for international Voice Process for Pune Location Min 1yrs international Voice Process experience required Salary depends on experience Max 5LPA Pay: Up to ₹500,000.00 per year Schedule: - Day shift **Experience**: - International voice process: 1 year (required) - International Voice: 1 year (required) Work Location: In person


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Voice Process

    3 months ago


    Pune, Maharashtra, India Genesis HR Services Full time

    **WE ARE HIRING FOR UG FRESHERS AND FOR EXP** **INTERESTED CANDIDATES SHARE ME YOUR UPDATED RESUME IN THIS NUMBER 9636295317 (HR KANAK)** - **WE NEED VERY EXCELLENT COMMUNICATION **_ **International Voice Process*** **Fresher-** Up to 3 LPA **Min. 6 Months Exp in International Voice process** - Up to 3.5 LPA **Min. 1 Year Exp in International Voice...


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...


  • Pune, Maharashtra, India Genesis HR Services Full time

    Hiring For **International Voice Process** Required Experience**:Minimum 1 Year in Customer Support in International Voice Process** Job Role: Senior Customer Support Executive (International Voice Process) Eligibility - **CANDIDATE HAS TO BE SITUATED IN PUNE (NO RELOCATION)** **Fluent communication required** CTC: Freshers - **3 LPA +...


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process & Lead generation** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Weekoff )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Only two...


  • Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process & Lead generation** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Weekoff )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Only two...


  • Pune, Maharashtra, India Genesis HR Services Full time

    Job Alert: International Voice Process - Customer Support Position: Senior Customer Support Executive Experience: Minimum 1 year Exp. in International Voice process CTC: 3.75 LPA + Allowances + Variables 5 days a week, 2 days off (Rotational) Shifts: 24*7 (Rotational) Work From Office (WFO): Yes Location: Pune. Transportation: 2-way cab Immediate...

  • Inbound Voice Process

    4 weeks ago


    Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time

    **Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **International Voice Process (Contact: - HR Antra -9119383434)** **What We're Looking For**: Fresher-Any UG/Graduate fresher can apply Experience: Minimum 1 year in International Voice Process Education: Any Graduate or Under-Graduate with relevant experience Skills: Excellent Communication Skills Shift: 24x7 (Rotational) What We Offer: Salary: ₹3 to...


  • Pune, Maharashtra, India Genesis HR Services Full time

    Hiring for Customer Support (International Voice Process) Key Responsibilities: - Handle incoming calls from customers regarding product inquiries, orders, billing, and technical support. - Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback. - Identify and escalate priority issues to the appropriate department for...


  • Pune, India Turnaround International Ltd Full time

    gent Requirement for International Voice process - Salary -depend on last CTC and Interview - Good communication skills required - Exp - 1-3 (Should have exp in BPO /KPO/ any calling field - Shift - Nightshift (work from office) - Working days - Mon - fri - Qualifications - 12 th and above /Diploma or graduate - Location - Magarpatta - Health insurance...


  • Pune, Maharashtra, India Genesis HR Services Full time

    INTERNATIONAL VOICE PROCESS (CUSTOMER SUPPORT) Exp Require - Min 6 Months exp into international voice process Graduate / Undergraduate ( BOTH CAN APPLY) Location - Hinjewadi phase 3 Package - 3 to 4LPA WFO / 5 Days Working; 2 Days rotational off **Job Types**: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹26,000.00 per month Schedule: -...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: Customer Service Associate - International Inbound Voice Process (B2C)** **Key Responsibilities** Handle high volume calls Manage inbound customer calls per day related to telecom services for US-based customers. Provide efficient support: Address and resolve customer inquiries, complaints, and requests professionally and...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: Customer Service Associate - International Inbound Voice Process (B2C)** **Key Responsibilities** Handle high volume calls Manage inbound customer calls per day related to telecom services for US-based customers. Provide efficient support: Address and resolve customer inquiries, complaints, and requests professionally and...


  • Pune, Maharashtra, India Genesis HR Services Full time

    Hiring For International Voice Process Criteria - 1 year experience in International Voice Process Package - Upto 5.5 LPA(Hike based on last package) Location - Pune Work Mode - Office Shifts - UK Rotational Notice - Immediate Joiner Interview Mode - Walk in If Interested contact **Job Types**: Full-time, Permanent, Fresher Pay: ₹2,000.00 -...