Resort Operation Supervisor

**Key Roles & Responsibilities**:

- Oversee all aspects of hotel operations, including guest services, housekeeping, cooking, maintenance, and food and beverage service
- Develop and implement policies and procedures to ensure the efficient and effective operation of the property
- Manage and train staff to ensure a high level of customer service and guest satisfaction
- Monitor and manage financial performance, including budgeting, forecasting, and revenue management
- Build and maintain relationships with guests, suppliers, and other stakeholders
- Ensure compliance with all relevant laws and regulations

**Key Competencies**:

- Degree in hotel management or tourism
- 1 years of experience in hotel management
- Excellent communication, leadership, and organizational skills
- Strong financial acumen and experience in budgeting and forecasting
- Ability to work well under pressure and manage multiple priorities
- Familiarity with industry trends and best practices
- Strong customer service orientation and commitment to guest satisfaction

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Angamali, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Hotel/Resort Operations: 1 year (required)

**Language**:

- English (required)
- Malayalam (required)

Work Location: In person