Customer Delight Executive

5 days ago


Gurugram Haryana, India CHOKO LA Full time

**Key Responsibilities**:

- **Customer Engagement**: Welcome customers with warmth, understand their preferences, and provide personalized recommendations.
- **Sales Excellence**: Drive sales by showcasing our premium products and meeting individual and store targets.
- **Barista Duties**: Craft and serve exceptional coffee and beverages, focusing on presentation and taste.
- **Store Management**: Ensure the store is clean, organized, and visually appealing with well-stocked displays.
- **POS Operations**: Handle billing and inventory management efficiently using the point-of-sale system.
- **Product Knowledge**: Gain expertise in our range of chocolates, cakes, and beverages to educate and excite customers.
- **Team Collaboration**: Work alongside teammates to deliver a seamless and enjoyable customer experience.
- **Upskilling Opportunities**: Participate in training to refine skills in customer engagement, coffee-making, and product knowledge.

Pay: ₹18,731.00 - ₹24,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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