Admin Associate
2 months ago
Job duties
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all administrative support work
- *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
- *Use established procedures, standards and formats to complete administrative requests to client satisfaction
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work of others, as requested
- Adhere to Williams Lea policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
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