Customer Sales Associate

2 months ago


Medinipur, India World Vision Vivaan Pvt. Ltd Full time

Greet and assist customers with their jewelry needs.
- Provide detailed information about products, including features, prices, and care instructions.
- Address customer inquiries and concerns in a professional and courteous manner.
- Support the sales team by helping to identify customer needs and recommending appropriate products.
- Upsell and cross-sell products to maximize sales and enhance the customer experience.
- Assist in processing transactions, including handling cash and credit card payments accurately.
- Maintain the store’s visual merchandising standards to ensure products are displayed attractively.
- Assist with inventory management, including stocking shelves, monitoring product levels, and reporting low stock.
- Handle customer complaints and issues, ensuring timely and effective resolution.
- Follow up with customers as needed to ensure satisfaction and encourage repeat business.
- Assist in maintaining records and documentation related to sales, inventory, and customer feedback.
- Perform basic administrative duties such as filing, data entry, and generating reports.
- Ensure adherence to store policies and procedures, including those related to security and loss prevention.
- Verify the authenticity and quality of jewelry before it reaches the customer.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Retail sales: 2 years (required)

Work Location: In person



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