Telesales Executive

6 months ago


Andheri West Mumbai Maharashtra, India Drimlite Full time

Responsibilities:

- Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning.
- **Provide empathetic and informative counseling to clients to understand their unique financial situations and goals.** Analyze clients' debt profiles, including credit card debt, loans, and other financial obligations, to develop tailored debt repayment plans.
- **Educate clients on effective debt management strategies, budgeting techniques, and financial goal setting to help them achieve long-term financial stability.**:

- Collaborate with clients to provide comprehensive financial plans focusing on debt reduction, savings goals, and wealth-building strategies.
- **Recommend debt consolidation, debt restructuring, or debt settlement options based on clients' specific needs, and guide clients through the process.**:

- Maintain accurate records and documentation of client interactions and financial plans in compliance with regulatory requirements.
- **Keep updated on industry regulations, debt management best practices, and financial products relevant to debt management and personal finance.**:

- Meet or exceed monthly and quarterly sales targets and Key Performance Indicators (KPIs).

**Requirements**:

- Any Diploma / Bachelor's degree
- **Strong communication skills and ability to convey complex financial information in an understandable manner.**:

- Understanding of credit cards, loans, and debt management processes.
- **Proficiency in using CRM software and Microsoft Office Suite.**:

- Experience of 2+ Years in Domestic/International process in a BPO would be preferred.
- **Proficient in Word, Excel, Outlook, and PowerPoint.**:

- A positive attitude, resilience, and the ability to work effectively in a team environment.

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales: 2 years (required)

**Language**:

- English (required)

Work Location: In person


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