Building Operations, Soft Services

2 months ago


Navi Mumbai Maharashtra, India JLL Full time

JLL supports the Whole You, personally and professionally.

Responsibilities of Community Manager
Dedicated Experience Delivery Role to interact with Client and Senior Leadership & drive Engagement and deliver Integrated Experience. Perform regular audits and assessments of the workplace including floors/Pantry /Reception. Manage a team of Front Office Executive along with Experience Ambassador and assign them duties related to Reception Management floor management and Employee Engagement. Manage Assign and Audit Front House team on VMS related activates and reconciliation daily. Maintain and share Site wise Client Visit tracker (Silver /Gold/Platinum) Creating and Scheduling & Manage 52 CRM calendar site wise and ensure monthly connects are conducted as planned. Ensure closure of all snag are done in Turnaround time. Conduct SM & MD and Platinum connects, Be in Touch with the issue of the moment. Serve as the primary point of contact with employees, Senior Leadership. Monitor Reception and common guest areas are well maintained. Warm welcoming greeting providing high touch experience for your guests and employee Develop and recommend initiatives that drive positive workplace feedback and employee engagement Community Manager will be required to track all complaints and escalations and report performance monthly. Analyze both Positive and negative feedback collected by Experience Ambassador and recommend follow up where improvement can be made. Create profile of Senior Leadership and track their preference.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will...


  • Mumbai, India JLL Full time

    What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: Managing cleaning services, focussing on common areas;...


  • Navi Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. **Responsibilities**: Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift. To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process. To ensure accident or crises...


  • Navi Mumbai, India JLL Full time

    Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift. To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process. To ensure accident or crises management is addressed immediately. Clearing of C-mail...


  • navi mumbai, India JLL Full time

    Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift. To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process. To ensure accident or crises management is addressed immediately. Clearing of...


  • Navi Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Responsible for managing day to day soft services operations of the site, managing HK, Pest control, Inventory management, Health and safety, compliance and other aspects of soft services Responsible for Prioritizing the facilities’ needs Working with both the facilities manager and the assistant...


  • Navi Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Responsible for managing day to day soft services operations of the site, managing HK, Pest control, Inventory management, Health and safety, compliance and other aspects of soft services Responsible for Prioritizing the facilities’ needs Working with both the facilities manager and the assistant...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. **Job Description**: DUTIES & RESPONSIBILITIES Tracking of Facility Operating Expenses Processing of all invoices for payment Tracking, verifying and filing all JLL and Facility related invoices Client billing / invoicing and follow up payments by clients. Monitoring of Housekeeping related...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager...


  • Navi Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Responsibilities of Community ManagerDedicated Experience Delivery Role to interact with Client and Senior Leadership & drive Engagement and deliver Integrated Experience. Perform regular audits and assessments of the workplace including floors/Pantry /Reception. Manage a team of Front Office...


  • navi mumbai, India JLL Full time

    Role: Facility Executive-Soft ServicesWhat this job involves:• Ownership of the day-to-day administration, including reports generation of the stock’s tracker.• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client.• Developing...


  • Navi Mumbai, India JLL Full time

    Role: Facility Executive-Soft Services What this job involves: • Ownership of the day-to-day administration, including reports generation of the stock’s tracker. • Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client. •...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Responsibilities of Experience Ambassador (GRE) - CRE should complete daily walkthroughs and assessment of the space, including visitor lobby, employee breakroom, mail / printer rooms, conference rooms, huddle rooms, restrooms and work stations. - Should spend a minimum of four hours per day...


  • Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Executive - Soft Services Management Level - O1 Graduate Trainee Facility Management - Work Dynamics India **What this job involves**: Find your next move at JLL and build a fulfilling career. At JLL, we value what makes you unique, and we’re committed to give you the opportunity,...


  • Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Executive - Soft Services Management Level - O1 Graduate Trainee Facility Management - Work Dynamics India **What this job involves**: Find your next move at JLL and build a fulfilling career. At JLL, we value what makes you unique, and we’re committed to give you the opportunity,...


  • Mumbai, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Job Description - Facility Executive - Soft Services Conduct periodic assessments of facility operations and identify areas for improvement. Conduct periodic audits to assess facility compliance with regulations and standards. Conduct regular facility inspections to identify and address maintenance...


  • Navi Mumbai, Maharashtra, India JLL Full time

    Responsibilities of Community Manager Dedicated Experience Delivery Role to interact with Client and Senior Leadership & drive Engagement and deliver Integrated Experience. Perform regular audits and assessments of the workplace including floors/Pantry /Reception. Manage a team of Front Office Executive along with Experience Ambassador and assign them...