Customer Service Executive
1 month ago
**Note: This is a fully remote/Work from home job.**
**Job role**:
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Greet customers warmly and ascertain the problem or reason for calling.
- Knowledge about Software like (CRM database, Aircall) Or else.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed.
**Requirements**:
- Freshers can apply.
- Excellent communication in English.
**Other details**:
- Job timings: 9 am to 6 pm/10 am to 7 pm.
- Working days: Monday to Friday.
- Location: Adajan, Surat, Gujarat.
**Job Types**: Full-time, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Flexible shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
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