Launch Ops Associate

6 months ago


Bengaluru, India Springboard Full time

**The Company**

At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science and machine learning, UI/UX design, coding, and cyber security. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches - our end goal being to successfully help students transition into their dream jobs in new careers. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received by our students every year. We’re an analytical and data-driven, empathetic and supportive, well-funded series B company with ~200 employees.

**The Opportunity**

As a Launch Ops Associate, you will be working on operations of launching a new course for Springboard University partners. You will work closely with the project manager of the program. This will include working on various tools and portals like Asana, Hubspot, Zapier and our internal LMS tool. You may also be required to coordinate with different teams for inputs. Adhering to planned timelines is critical to the role and therefore multi-tasking would be helpful.

This is a full-time remote position. Work timings would be between 3:00 pm - 12:00 am IST or 7:30 am - 4:30 pm PT (5 days a week)

**Requirements**:

- A bachelor’s degree in any field
- Fluency in English language - written and spoken
- Between 1-3 years of experience in operational/support work
- Attention to detail is a must (This might need a written assessment)
- Ability to multitask
- Must be comfortable with working in tight timelines and under pressure
- Should be comfortable with cross functional coordination
- Having worked on - Slack, Asana and/or Hubspot would be an added advantage


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