Customer Support Inbound Process
2 months ago
Handle inbound calls from customers, addressing their inquiries and resolving issues in a timely and professional manner
Provide accurate information about services, and company policies
Assist in troubleshooting technical problems or concerns that customers may face
Maintain customer satisfaction by offering effective solutions and ensuring a positive experience
Document customer interactions and transactions in the system for future reference
Follow-up with customers if needed to ensure resolutions are properly executed
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹13,851.55 - ₹21,942.79 per month
**Benefits**:
- Flexible schedule
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (required)
Work Location: In person
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