Helpdesk Support

**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Job description: - Typically,...

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications**: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension &...

**Requirements**: - Helpdesk Associate at Grade-5 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window - 10 Hours of shift Job...

**Req ID**: 291849 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job description: - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **About NTT DATA Services** **NTT DATA Services is an...

**Education & Experience** **Education**: Computer Science/ IT Graduate (B.Sc. / M.Sc. /BCA) **Experience** Should have 3+ years of experience in software helpdesk support services **Core Responsibilities & Requirement** **Customer Support**: - Address and resolve software-related issues, escalating complex problems to higher-level Support if...

Helpdesk Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions Service Desk. Incidents that are not resolved at the Desk will be routed to the RRT support team for resolution or as per the KBA defined (for outside the scope of Deskside) - Resolve Incidents and Problems associated with End User Devices and End...

**Req ID**: 281112 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements - Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for...

**Req ID**: 282318 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements -- Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for...

**Req ID**: 299259 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Live dashboard monitoring, reporting & workflow allocation Quality analysis on agreed aspects Trending and in-depth anlysis on service delivery components Management Information Presentations Acts as coach & an escalation...

About Patra: Core Duties: **Roles & Responsibilities**: - Manage Help Desk tickets promptly - Willing to work in shifts between the hours of 6 am - 6 am IST/24*5 - Ask questions to determine the nature of the problem. - Walk customers through the problem-solving process. - Run diagnostic programs to resolve problems. - Follow up with customers to ensure the...

Greetings..!! We are hiring **IT Tech Support Engineer for IT Company..** **Monday to Friday** **Experience: 1 year to 4years** **Technical Support Specialist Responsibilities**: 1. Excellent problem-solving and troubleshooting skills. 2. The ability to communicate technical information in an accessible manner to non - technical employees. 3. A process...

**Responsibilities** - Assist customers with placing orders, tracking shipments, and processing returns. - Provide product information and recommendations to customers. - Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment. - Maintain accurate records of customer interactions and transactions. -...

**Responsibilities** - Assist customers with placing orders, tracking shipments, and processing returns. - Provide product information and recommendations to customers. - Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment. - Maintain accurate records of customer interactions and transactions. -...

Requirements - Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and...

Requirements - Min 1-2 years of relevant experience in a technical support role & 6 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and...

Requirements - Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and...

Qualification: Graduation Experience: 0-1 years Location: Vaishali Sec-1, Ghaziabad **Company Description** Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions...

**Requirements**: - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Job description: - Typically, the associate level participates in a supportive role by...

Job Description: 1. Excellent command in English with neutral/US accent - should have conversational skills, instant and spontaneous responsiveness while in conversation required Role & responsibilities - Manage inbound/outbound calls and resolve customer inquiries in a professional manner. - Provide timely and accurate information, ensuring customer...

**Post : SAP Co-ordinator / SAP Support Helpdesk Executive** Dept. : IT Department Location: Indore (MP) Preferred Gender: Male/Female **Required Qualification: Any Graduate with minimum 2 years of real time SAP Support Experience.** Experience: Minimum 2 Years **Job Profile/ Requirements**: 1) User Problem solving and support, 2) Masters Management,...