ERP Operations Assistant
2 months ago
Qualification
Any graduate
Experience
1+
Opportunities
1
Key Skill
- Module Configuration and Maintenance
- Regular configuration of ERP modules for each semester.
- Specific configurations for ITLE, examination schedules, mentor-mentee modules, and other periodic requirements.
- Day-to-day support for Departments and Stakeholders
- Providing prompt assistance to departments such as Accounts, Library, HR, Store, and others as needed.
- Acting as the primary point of contact for module-specific stakeholders, handling operational support and troubleshooting.
- Troubleshooting and Issue Resolution
- Identify and diagnose problems and errors within the ERP system.
- Coordinate timely resolutions to minimize downtime and ensure system reliability.
- Coordination with the ERP Team(MasterSoft)
- Maintain effective communication and follow-ups with the ERP development team for each module.
- Ensure all modules are operating efficiently and address any technical or functional issues.
- Monitoring, Analysis, and Coordination for System Enhancements
- Regularly analyze the ERP system to identify areas for improvement.
- Coordinate with stakeholders and the ERP team to implement new enhancements based on operational requirements.
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