Customer Service Associate
3 weeks ago
**Job Title** - Customer Service Associate
**Required Qualification** - Commerce Graduate
**Location**:
- Charni Road
**Primary Skills - **Basic knowledge of Tally,Excellent Communication skills Less
**Work Experience (Years) 1-2**
**Job Description-**
Designation: Customer Service Associate
Location: Charni Road,Mumbai
Qualification: Commerce Graduate
Skills: Good communication skills/Business understanding skills/Client handling skills
Mandatory Skills: He/She must know how to update /install and features of tally.Little bit knowledge will also work
Profile: Interaction with customers for designing
Implementing software solutions
Follow up with clients for Renewals, AMC and software sales and convert them.
Keeping track of all the enquiries received from different modes.Maintaining Customer relationship for prospective sales.
Attending & managing various events, Trainings on tally and other webinars arranged from Tally Solutions.
Reporting through excel, Target planning, Scheduling visits
Proficient with CRM software (Tally Portal and V-tiger)
Communication skills: HIndi/English/Marathi.Well versed in any of these languages
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
Work Location: In person
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