Customer Relationship Executive

1 day ago


Pune, India SolarSquare Energy Pvt Ltd Full time

We have an excellent opportunity for you for the position of Customer Relationship Executive at one of the leading Solar company.
- SQL is a must have. Should also have expert knowledge of tools like google sheets and MS excel.
- A bachelor's degree in marketing, communications, advertising, business management, or in a related field is preferred.

Please find below Job description for your reference.
- Collaborating with the sales, product, marketing teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Documenting processes and logging technical issues, as well as customer compliments and complaints.
- Creating ‘delight’ for the customer during the project life cycle
- Assisting with adherence to project timelines
- Conflict resolution

**Salary**: ₹21,500.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**

+91-XXXXXXXXXX



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