Front Desk
2 months ago
Position**:Front Desk & Operations Executive**
**Job description**
Yasmins Body Image Pvt Ltd is hiring Front Desk & Operations executive for Pilates studio.
Job Location**:Bandra (West)**
Shift Timing**:7.00 am to 4.00 pm**
**Responsibilities and Duties**
**Front Desk Management**:
- Handle Studio’s WhatsApp and reply to the client’s messages promptly.
- Welcome and greet the clients / inquiries as soon as they enter the studio.
- Manage stationery and coordinate with stationery vendors.
- Coordination with Different Stake holders
- Update Client’s details like payment, health history, progress etc.
- Client Servicing:
- Send renewal and payment reminders.
- Maintaining the receipt sheet and share with the concerned managers.
- Ensure proper client scheduling.
- Update clients about their next schedules or change in their schedule due to leaves of trainers.
- Update clients for closure days of studio in advance
- Put birthday wishes for client on noticeboard.
- Send birthday greetings and festival greetings to clients.
- Handle incoming inquiries and maintain data for the same.
- Explain clients regarding terms and conditions of studio.
- Other activities to help and assist clients as and when required.
- House Keeping & Studio Management:
- Handling housekeeping team
- Ensure cleanliness in the Studio.
- Do round up in entire studio at regular intervals and make sure everything is in place.
- Coordinate with vendors for maintenance of Equipment, AC, electronic appliances, carpentry work, plumbing work etc.
- Ensure equipment maintenance on regular intervals or as and when required.
**Required Experience, Skills and Qualifications**
- Excellent Communication Skills
- Minimum 6 month of experience in customer service or Sales.
- Basic Computer Knowledge
***
What is your notice period?
Are you comfortable to travel to Bandra (West)?
Are you comfortable with morning shift 7.00 am - 4.00 pm?
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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