Business Change Professional

6 months ago

Bengaluru, India BT Group Full time

**Why BT?**
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

**What you’ll be doing**
- Supporting change management and culture services to cultivate a positive, transparent and engaged team across locations in India and UK
- Conduct change impact assessments and skill needs analysis so that we can be data driven and insight led in our change approach.
- Effectively engage and manage stakeholders using human-centered design principles to ensure we inspire, involve and inform colleagues throughout the transformation.
- You will be an active learner that is proactive, and self-driven in the delivery of services to stakeholders and your own professional development.

**Capability**:

- Supporting the skill mapping process or data decisioning
- Executing the specific skill improvement rollout plans and plan internal training maps with BT’s learning resources.
- Supporting logistics for training and certification programmes in alignment with BT’s learning processes.
- Consult with Senior Stakeholders, prioritise and implement highly effective and engaging learning solutions for learning interventions in line with project mission.
- Establish & track transformation metrics.

**Culture & Engagement**:

- Incentivizing the right behaviours and driving us forward to a cohesive culture that is colleague - centric.
- Program delivery for Communication, Feedback and Recognition oriented change impact initiatives
- Design and deliver internal communication packages like newsletters, storyboards and videobytes.
- Planning and creating colleague engagement connects and events both in virtual and in-office mode.
- Conversing with leaders and promoters to drive cross-team collaboration initiatives.
- Forming and enthusing the colleague groups to drive inter-team positive connections.

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